Davidson said he could not go into details about why the ride had stopped as the investigation into the incident was ongoing.
A full review of the park's rides is being undertaken following the deaths of Kate Goodchild, Luke Dorsett, Roozi Araghi and Cindy Low.
Davidson said while the theme park was as interested as the public to understand how the tragedy occurred, getting those answers would take time. He said being respectful to the families involved and ensuring the safety of the park's attractions remained the priority.
"We haven't set a time frame ... quite simply we will do this slowly, methodically and properly," he said.
"We have to build confidence up for our guests, our team and the broader community, and that will take some time."