Zensho Holdings, which operates the Hamasushi chain, called in the police after a video surfaced showing a diner adding large amounts of spicy wasabi paste to a dish and returning it to the conveyor belt. Kura Sushi is trying to identify three men who took a plate from the conveyor belt and placed the sushi on a different plate.
Coverage of the incidents in national media has led to further reports of misbehaviour in restaurants, including footage of a man at a yakiniku grilled meat restaurant returning a toothpick to its holder after using it.
Restaurants have installed security cameras as commentators express their fears over “terrorism” online.