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Juul seeks to "earn the trust of society by working cooperatively with attorneys-general, regulators, public health officials and other stakeholders to combat underage use and transition adult smokers from combustible cigarettes," Juul spokesman Austin Finan said in a statement. "Our customer base is the world's one billion adult smokers and we do not intend to attract underage users."
Finan added that Juul in November stopped sales of flavoured pods - other than tobacco and menthol - and halted the company's television, print and digital advertising.
Juul was sued separately in November by California Attorney-General Xavier Bacerra and his New York counterpart, Letitia James, Democrats who accused the company of trampling state marketing laws by targeting teenagers in advertisements, among other things.
At the time, New York cited a recent National Youth Tobacco Survey showing that about 4.1 million high school students and 1.2 million intermediate students use e-cigarettes in the US. As of November, the Centres for Disease Control and Prevention reported 42 deaths tied to e-cigarettes or vaping, with a further 2172 cases of associated lung injury reported nationwide.
The investigation comes at a critical time for Juul, which has been bulking up its science staff to try to win Food and Drug Administration clearance for its product, a step that could determine the future of the company.
Connecticut Attorney-General William Tong said in the statement, "I will not prejudge where this investigation will lead, but we will follow every fact and are prepared to take strong action in conjunction with states across the nation to protect public health."
- Bloomberg