The two Barneys customers, Trayon Christian and Kayla Phillips, said this week they were detained by police after making expensive purchases.
Christian sued Barneys, saying he was accused of fraud after using his debit card to buy a $349 Ferragamo belt in April. Philips filed a notice of claim saying she would sue after she was stopped by detectives outside the store when she bought a $2,500 Celine handbag in February.
Barneys said Thursday it had retained a civil rights expert to help review its procedures. The CEO of Barneys, Mark Lee, offered his "sincere regret and deepest apologies."
Kirsten John Foy, an official with the Rev. Al Sharpton's National Action Network, said he would meet with Barneys officials on Tuesday to discuss the allegations.
Jay-Z who rose from a life of crime to become one of entertainment's biggest superstars has in the past called for a boycott of labels perceived to be racist. He has become more political in recent years, from speaking out about the killing of black teenager Trayvon Martin to campaigning for President Barack Obama.
Jay-Z said in this case, he's still trying to find out what happened.
He also dismissed reports that he would profit from the collaboration with Barneys. Instead, his Shawn Carter Foundation, which provides college scholarships to economically challenged students, will get 25 percent of all sales from the collaboration.
Jay-Z said he understood what it felt like to be racially profiled, but he also didn't want to jump to unfair conclusions.
"I am against discrimination of any kind but if I make snap judgments, no matter who it's towards, aren't I committing the same sin as someone who profiles?" he asked.
- AP