Disney is changing the rules that allow disabled people to skip the queues at its United States theme parks after it emerged that wealthy, able-bodied visitors had been abusing the system.
Under the present policy, those with special needs are given quick access to rides and other attractions to avoid the typically long waiting times at Disneyland in California, and Walt Disney World in Florida. However, the company now says the scheme has proven problematic. From next month, it will instead offer disabled people reservation times for each ride, similar to restaurant bookings.
The move comes after a recent New York Post article claiming that wealthy New Yorkers had hired disabled "black market Disney guides" to accompany them to Disney World in Orlando. These guides, who offered their services for US$130 ($160) an hour, or just over US$1040 for a full day, would pose as family members, meaning their clients could skip the queues. Until now, Disney has allowed anyone with a wheelchair to bring as many as six guests to a ride's back door entrance.
- Independent
