Anet Eyvazians with her daughter Arianna. Photo / Facebook via news.com.au
"What happened?"
Those are the two words the devastated parents of a 16-month-old Australian girl who died at childcare last year are still desperate to know the answer to.
Western Sydney couple Jozef Maragol and Anet Eyvazians dropped their little girl Arianna Maragol at Berry Patch daycare at 9am on August 2018.
Throughout the morning Eyvazians was checking in on the Berry Patch app which allowed parents to see their children's days unfolding, including what time they ate, napped and played.
But by 12.05pm, the childcare centre called Maragol to say she was "not responding".
"I couldn't even believe that. And it didn't make sense for us. And we couldn't believe that. It's Arianna."
Other than a slight temperature that morning, which had led Eyvazians to give the tot some Panadol, the parents described Arianna's morning as "normal".
"She danced, she clapped in the car. There was nothing unusual. Even when we got to the childcare centre, she was the same baby as every day," Maragol told the show.
At 8:32pm on the day Arianna died, Berry Patch put out a statement attributing her death to a "medical episode", ABC states.
Confused, the distraught parents hoped the autopsy would provide some answers — but say the inconclusive findings that left her cause of death "unascertained" only left them with more questions.
The log of the checks undertaken on Arianna on August 24, revealed through Berry Patch's lawyer, showed she had been looked at irregularly.
Childcare standards set by the Australian Children's Education and Care Quality Authority state that staff should "always be within sight and hearing distance of sleeping and resting children so that they can assess a child's breathing and the colour of their skin".
Berry Patch's own internal policy states every child is to be checked on every 10 minutes.
Arianna, however, had been checked over irregular periods of time, with the longest gap totalling 30 minutes.
The couple have since welcomed a healthy six-month-old boy named Samuel, but say they're "shattered" at not knowing exactly what happened to Arianna, describing their pain as wearing a "mask" every day.
If you are worried about your or someone else's mental health, the best place to get help is your GP or local mental health provider. However, if you or someone else is in danger or endangering others, call police immediately on 111.