NSW Premier Barry O'Farrell has launched a short inquiry into why more than 700 disabled students were left without assisted travel on the first day of school.
In an embarrassing bungle, 740 students across the state were left without school transport on Monday under the government-run Assisted School Travel Program.
A dispute over new contracts had led to some services being withdrawn at the last minute.
Mr O'Farrell announced on Tuesday that the former director general of education Ken Boston will head the inquiry, which hopes to prevent the glitch from happening again.
"The NSW government regrets the inconvenience for the students and their parents and we're working as hard as possible to fix this problem," he said in a statement on Tuesday.