Of all the world's airports, the name Heathrow is most synonymous with travel nightmares. Blame the size and the unplanned sprawl of it, combined with the flair for stuffing up big projects that has become the hallmark of modern Britain.
With more than 190,000 passengers arriving or departing daily, a nightmare queue is never far away. Auckland International has about 17,500 passengers go through daily.
So news that Heathrow has brought in fast-track lanes at Customs for visitors from wealthy Westernised countries (that's us, despite what your pay packet tells you) is good for Kiwis.
There's a talkback-caller logic to New Zealanders getting into a fast-track lane. Shuffling through the disaster that is the non-EU gates at Heathrow, I have often envied those in the EU-passport lane. More than once my Kiwi fellow travellers would point out to their British mates that back in the 1940s they welcomed New Zealanders in with far greater haste.
But the new system has the whiff of casual racism. Habib Rahman, of the UK Joint Council for the Welfare of Immigrants, says it's "based on wealth ... and it discriminates against people from the developing world".