New staff appointments at hotels are rarely of any interest to guests, except in the very exceptional case of this very exceptional worker.
Parker, a one-eyed rescue pug, has just been "hired" as the new concierge at the Park Hyatt on Chicago's famous Magnificent Mile and everyone has gone wild with puppy fever.
The five-year-old pooch was rescued in Tennessee, suffering from an irreparably damaged eye, painful skin tags, rotting teeth and a urinary tract infection, the Chicago Tribune reports.
After finding a hero in animal welfare group PAWS Chicago, she found a loving new owner with Walter Brindell, the general manager at the high-end Park Hyatt, where Parker now lives and "works" as a concierge.