It's not enough for a museum to have a bunch of stuff, any more. Te Papa has 2.2 million artefacts – books, shells, paintings, tools, feathers, sculptures, bones – and the challenge is to show enough of them in the right order that visitors walk away with a deeper appreciation of the New Zealand these objects describe. This is where the scientists hand off responsibility to the storytellers, and I was lucky to have one of each for an early tour of Te Taiao Nature, Te Papa's biggest refurbishment since opening in 1998.
One of the drivers of change was new technology – advances in LCD screens make it easier to supplement, say, a stuffed kākāpō with high-definition footage of the voluminous green parrot mucking about in the bush. In one exhibition room, you pledge to take a particular action to fight climate change, then click send and watch your digital envelope turn into an origami kererū then fly to a tree on the opposite wall. Meanwhile, you get a real-life email with links to further information on completing your pledge. If you'd suggested this stuff back in 1998 they would have thought you were bonkers.
When storyteller Ralph Upton was creating the design he drew up a table listing every different part of Te Taiao and which human senses would be activated by each.
The first museum to add sound to sight probably won an award for their blue-sky thinking, but in 2019 it's just as important to offer touch – a large moa bone to run your fingers over and imagine the world's biggest KFC drumstick – and now there's also smell, via a couple of little puffer devices that look like a mere novelty but apparently have had a huge impact on museum visitors with reduced vision or hearing. "We had to tone down the sulphur one," one of the staff members laughed as he was demonstrating it.