Lack of clear communication or consistency
As many in the UK would also attest, rules around travel were unclear and changed often.
"Government changed the travel rules at least 10 times between February 2021 and January 2022," the report said. Not only did this give the travel industry little time to prepare, but also put the burden of understanding on individuals.
Since they "did not clearly communicate changes to either carriers or the public", the report found just 40 per cent of people were aware of the rules on self-isolation.
The private travel sector pressured to enforce rules
Not only did the rules change, but private sector travel carriers were relied upon to play a key role in checking additional health documents, despite not receiving support for the additional costs it incurred.
"Government did not strike the right balance between its reliance on the travel
industry to implement travel controls and the support it provided," the Committee claimed.
Exceptions were not tracked
During the previous two years, the government gave an estimated 2.5 million exemptions to select groups.
However, they did not keep track of how many of those who received a travel exemption to attend events like Euro 2020 or London Fashion Week caught Covid-19 as a result of travelling.
Market for travel tests poorly set up
Department of Health and Social Care was also criticised by the Committee for "failure to properly set up the market for travel tests put the public at risk of fraud and poor quality of service".
DHSC required companies looking to conduct tests to be accredited by the United Kingdom
Accreditation Service, according to the report. However, this only requires a self-declaration, after which, companies were listed on gov.uk as providers of pre-departure tests.
Overall, 95 per cent of companies failed the second stage of accreditation, a margin that concerned the Committee as it suggested many companies on the government website were not properly qualified to conduct tests.