"You have too many old, worn out and overweight flight attendants on this flight. There are also a few who are clearly 'alternative lifestyle'."
"I f***ing hate this airline and your s**tty flight attendants especially the ugly ones on my flight today."
Can you imagine showing up to work each day only to be bombarded with hateful messages from strangers like the above?
They are real messages, by the way, being sent to Delta Airlines flight attendants. And quite understandably, they're not happy about it, industry website Savvy Stews reports.
So why is this happening? The airline launched a new program survey called Delta Plus that allows passengers to submit feedback on their flight experiences, in real time. It was meant to help the airline bring about positive change, but it appears to have backfired.