Peter de Graaf checks into the Pinnacle Holiday Lodge, Halls Gap, in Victoria.
Location: Halls Gap, a tourist town (population 600) in the Grampian Mountains about 250km northwest of Melbourne.
Check-in experience: Unusually, it was cold and bucketing down with rain when I arrived.
I was sitting in the car working up the courage to dash to reception when the owner, Barry, knocked on the car window, greeted me by name (though I'd never been there before), handed me my room key, and cracked a Kiwi weather joke. You can't get a more personalised check-in experience than that.
Room: 26, a twin spa unit. A large room with a double and single bed, tea and coffee making facilities, a washbasin and a spa bath in a room off the back separated by saloon doors. Some of the other rooms are equipped with a log burner, a sign it gets chilly here in winter.