Location This is the real plus with this hotel. It's right on the pedestrian shopping East Nanjing Road. 5 km of high end shops - one of the world's premier shopping districts. Also a few minutes walk to the subway station. Subway is definitely the best way to get around Shanghai - and very cheap - all lines are colour coded and the stops are in English as well as Mandarin. Beware - it gets really, really busy. Cabs here are hit and miss - there's no Uber only a Chinese Uber-like Didi service. No-one speaks English.
Getting there About an hour's drive from Pudong airport.
Check in experience Ok, but do make sure you notify your bank that your credit card will be used in China. They take a 500 CNY deposit per night (around $100 NZD) and you give them your passport too as they need to notify the police you've checked in. Got a free welcome drink voucher to use at the bar.
I arrived early so had a few hours to kill before my room was ready - I was directed to the seventh floor spa where I could freshen up. This proved a little challenging as it took a while for someone up there to arrive who understood English. Got there in the end.
Price Around $200 NZD per night. Wi Fi was free and seemed to bypass the infamous Great China Firewall without a VPN. Four bottles of water complimentary each night - you can't drink the Shanghai water out of the tap - and if you need more ring housekeeping and they're at your door within minutes. If your Mandarin's a little rusty download Pleco a translation app - the hotel receptionist and concierge can speak English but hardly anyone else can.