A major airline's bold plan to improve the boarding process has been met with confusion from passengers, with some vowing to take their money elsewhere.
Delta Air Lines has announced it would scrap the standard boarding process, which sees passengers walk on the plane according to the zone they're assigned, and replace it with a new colour coded system that will be introduced on January 23.
The new system will prioritise people who pay more for their seat, news.com.au reports.
Passengers in the luxury Delta One cabin will go first, first class and premium select passengers second, and those who upgraded to Delta's Comfort Plus seats go next.
They will be followed by frequent flyers in the Sky Priority boarding group, and then everyone flying in the main cabin, who will board in groups of three.