The greeting: Air New Zealand have a first-rate crew on the door. Friendly and efficient. Be nice to them - these are the gatekeepers of your final refuge before long-haul hell.
First impression: This is a serious step up from Air New Zealand's previous Auckland Airport lounge. The old one, when crowded, had all the ambience of Thursday night at LynnMall a week out from Christmas. Complete with bogans elbowing their way to the buffet.
By comparison with what went before it, this new Air New Zealand lounge is amazing. In truth, it's about what a decent international lounge should be.
What's there: All the mod-cons, plus a play area for kids that matches anything you'll find in lounges around the world.