A hotel worker's calm response to a guest who called him a racial slur has the internet cheering for him.
Craig Brooks, 26, who works at a Holiday Inn Express hotel, recorded his encounter with a woman at the chain in Austin, Texas, after hearing her call him the N-word over the phone, Business Insider reported.
In a viral video posted to Twitter (WARNING: Offensive language), Mr Brooks politely told the woman when she arrived the hotel could no longer accommodate her.
"I need to stay here, my mother died," the woman can be heard saying.
Mr Brooks responded saying, "I understand that, but you called me [a racial slur]"