Elisabeth Easther talks to the fleet and safety manager of Southern Discoveries.
I'm from a little Highland village in Scotland called Dallas, 30 miles north of Inverness with a population of about 250. Life was quiet there, and when I started primary school, there were just nine other students. When I was young, family holidays involved travelling around Scotland, going to castles, walking in the hills and enjoying the countryside. One of the foods I miss from Scotland is a delicacy known as a buttery, or rollie; basically, it's the Scottish equivalent of a croissant, but it tastes far nicer, although it's unlikely to be any better for you.
I was one of those kids who didn't know what he wanted to do after leaving school. I studied nursing but found it wasn't for me, so I decided to go into the workplace. For a couple of years, I worked as an insurance underwriter before working in the complaints department of a telecommunications company. To start with, I hated that job, having to deal with angry people every day, but it did teach me some great life skills in learning how to defuse tricky situations. Working in tourism today — and being able to deal with upset customers and make them smile again — those skills have come in handy.
At school, my cousin and I always spoke about doing our OE, either travelling across the States, or going to Australia or New Zealand. Because we had family in New Zealand, we decided to come here. It was the longest plane ride of my life, Glasgow to Manchester to Singapore. Landing in Christchurch, we bought a little van then headed to Dunedin, The Catlins, Invercargill and finally to Te Anau, where our family was. I was 24 years old and had planned to be here for only one year. Twelve years later, I'm still here.
Not long after arriving, I got a job washing dishes on one of our vessels in Milford Sound.