Tracey Bond flies from London Heathrow to Tokyo’s Narita Airport on British Airways flight BA5.
The plane: Boeing 787 (Dreamliner).
Check-in: At kiosks in Terminal 5 (the home of BA) which was pretty speedy, but then there were long queues to drop off the bags. Everyone seemed to be having luggage woes.
On time: At check-in we were told there was a 45-minute delay on our 15.45 flight, but as we sat waiting in the lounge just before the original flight time a message came over the speakers saying our flight was closing. The ground staff did an awesome job of turning the flight around quickly (although their efficiency did nothing for my blood pressure as we ran to make the flight).
The seat: 40J: the dreaded middle seat. Enough said.