“The new Seats to Suit updates are based on customer feedback and changes our passengers were looking for,” he said, adding the airline was excited to introduce the changes in June.
So, what changes are coming in June?
Seat+Bag discontinued
From June 11, the Seat+Bag option will be replaced with a Seat fare type, which means travellers with no luggage can pay only for their seat, while those who want to check a bag can add one for $30.
In-flight entertainment and snacks for all
With many airlines, a simple seat fare means you get a spot to sit and nothing else, not even water. However, Air NZ’s revamp means all passengers, even simple Seat fare folk, get access to full in-flight entertainment, a snack and tea, coffee, water and juice.
New flexi fares
The fares will now include Worksflexi, Premiumflexi or Businessflexi. When booking these fares, any change fee is waived if a customer wants to alter their booking and only a fare difference is applied. Refundable fares are also available.
On-board food and drink services to change
Because all passengers will get a snack or meal on board, the airline will no longer allow people to buy in-flight bites, but they can still buy drinks. Plus, customers will no longer be able to buy vouchers at the airport for items on board.
New fare types
The new fare types will include: Seat, Theworks, Worksflexi, Premiumeconomy, Premiumflexi, Businesspremier and Businessflexi.
Long-term domestic fares to increase
Meanwhile, in Aotearoa, travel agents have been warned by Air New Zealand to book domestic fares ASAP.
An industry note from the airline said long-term domestic fares on all routes would increase from April 23, so bookings must be ticketed on or before midnight on Monday, April 22.
