
Survey slams top providers
Two of New Zealand's biggest internet and mobile providers have been slammed in a customer satisfaction survey.
Two of New Zealand's biggest internet and mobile providers have been slammed in a customer satisfaction survey.
Aussie customers are getting their $5-per-day roaming fee waived in New Zealand, but Kiwi customers won't get the same deal.
The Employment Relations Authority has been critical of Vodafone's restructure process and penalised the company.
Vodafone is shifting from Auckland's CBD to North Shore's Smales Farm.
Intagr8 has gone into liquidation, leaving customers stranded.
Tis the season to be jolly, if you're Chorus at least, because the Commerce Commission just gave the company a huge Christmas present.
Juha Saarinen talks New Zealand telcos and the final decision on how much will they will pay towards the Telecommunications Development Levy.
People rushed to call friends, send texts, share moments on social media during and after the Rugby World Cup final yesterday morning.
Vodafone says that customers' email is "back up and running" after an outage since Wednesday.
Falling revenue and Telstra integration costs have hit Vodafone NZ.
Mobile services have now been restored to areas north of Auckland that were plunged into a reception black-hole by a cable fault earlier today.
Vodafone customers that lost access to the internet yesterday after a power outage in Waikanae have been reconnected to the network, only to have it drop off again.
Streaming services have increased congestion on broadband services for the second month in a row.
Vodafone Group has reported a dip in its New Zealand revenue amid increased competition.
Film and television streaming firm Netflix has released its first assessment of New Zealand broadband speeds since launching in the country in March.
NZ Netflix customers can now see for the first time which company offers the service at the fastest speed.
Vodafone New Zealand is helping to boost education in refugee areas with the development of its instant classroom - a digital "school in a box".
Hundreds of New Zealand Vodafone customers have condemned a proposal by the telecommunications company to cut local customer services jobs and outsource some of the work to the Philippines.
The Herald has obtained an internal Vodafone document detailing plans to scrap around 100 customer care staff and increase outsourcing to the Philippines.
As I wrote last year, it’s been great to have a simple way to travel overseas and use your voice and data plan there for an added $5 a day on Vodafone in many countries.
Vodafone is on "shaky ground" in raising its fibre internet prices along with copper-line broadband charges, says InternetNZ.
The country's three biggest internet companies are planning to charge customers more from next month and the general manager at one of them doesn't think broadband will ever be as cheap as it was....
Vodafone and Spark chiefs Russell Stanners and Simon Moutter have put aside competition to partner up and build the transtasman telecommunications cable along with Telstra.