TelecommunicationsTelecom rivals move quickly to lure away XT usersVodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.23 Feb 01:15 AM
EmploymentTelecom's 'lack of process' behind XT failure - expertTelecom under further pressure despite the resignation today of one of its top executives.23 Feb 12:53 AM
EmploymentTelecom executive resigns over XT failureOne of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.22 Feb 11:00 PM
EmploymentGovt says little it can do to help XT customersThe Government says there is little it can do to help customers frustrated with Telecom's XT network failures.22 Feb 09:22 PM
EmploymentTelecom boss to speak on XT outageTelecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.22 Feb 06:53 PM
EmploymentBoss quits as network goes down ... againThe head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.22 Feb 03:00 PM
TelecommunicationsRegulate telcos or users will suffer, say lobbyistsA lobby group says mobile customers will pay if the telecommunications industry is not regulated.22 Feb 03:00 PM
TelecommunicationsTelecom XT customers suffer further outagesTelecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.22 Feb 05:37 AM
TelecommunicationsMobile phone regulation rejected by commissionThe Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.21 Feb 10:00 PM
TelecommunicationsAlcatel has bigger worries than XT fixThe company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.21 Feb 03:00 PM
TelecommunicationsCan Telecom survive?Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.20 Feb 03:00 PM
TelecommunicationsTelecom identifies staff responsible for 'f*** you' textsFour Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.19 Feb 01:55 AM
TelecommunicationsTelecom: 'Serious hardware failure' to blame for XT outage Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.18 Feb 03:00 PM
TelecommunicationsMore Kiwis overseas tuning in to Maori Television's revamped website18 Feb 03:00 PM
TelecommunicationsTrees that tweet, Duran Duran go 3G at mobile mega-showTelecommunications reporter Helen Twose talks to 80s hair bands, gets tweeted at by a shrub, sees Audi's Wi-Fi-toting A8 and meets a guy paid to roll his eyes at the Mobile World Congress.18 Feb 01:30 AM
TelecommunicationsTelecom launches inquiry into 'F*** you' call centre textTelecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.17 Feb 05:13 AM
TelecommunicationsMobile tech could 'reshape society' says Vodafone bossTelecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.16 Feb 11:36 PM
