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XT woes starting to hurt shares
More bad press over Telecom's calamity-prone XT network saw the telco giant's stocks take a hit yesterday, with its share price dropping 6c after the resignation of its chief technical officer.
More bad press over Telecom's calamity-prone XT network saw the telco giant's stocks take a hit yesterday, with its share price dropping 6c after the resignation of its chief technical officer.
Paul Reynolds says as CEO, he is there to lead Telecom through the "tough times" - something he could not achieve if he were to resign.
Telecom CEO Paul Reynolds says XT technology partner Alcatel is on notice over the network's constant failures, while announcing the company's plan to compensate affected XT customers.
Vodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.
Telecom under further pressure despite the resignation today of one of its top executives.
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
A lobby group says mobile customers will pay if the telecommunications industry is not regulated.
The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.
Telecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.
The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.
The company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.
Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.
Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.
Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.
Telecommunications reporter Helen Twose talks to 80s hair bands, gets tweeted at by a shrub, sees Audi's Wi-Fi-toting A8 and meets a guy paid to roll his eyes at the Mobile World Congress.
Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.
Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.