
Vodafone scraps 100 customer care jobs
The Herald has obtained an internal Vodafone document detailing plans to scrap around 100 customer care staff and increase outsourcing to the Philippines.
The Herald has obtained an internal Vodafone document detailing plans to scrap around 100 customer care staff and increase outsourcing to the Philippines.
As I wrote last year, it’s been great to have a simple way to travel overseas and use your voice and data plan there for an added $5 a day on Vodafone in many countries.
Vodafone is on "shaky ground" in raising its fibre internet prices along with copper-line broadband charges, says InternetNZ.
The country's three biggest internet companies are planning to charge customers more from next month and the general manager at one of them doesn't think broadband will ever be as cheap as it was....
Vodafone and Spark chiefs Russell Stanners and Simon Moutter have put aside competition to partner up and build the transtasman telecommunications cable along with Telstra.
Spark says it has 'no choice' but to hike retail prices for its home phone and broadband plans, a move that will kick in from February.
If there is any justice, there is a special place reserved in hell for people who make a living designing the way computers "talk" to you. The capacity of programmers to make stuff only they can understand flash up on the screen is as mysterious as the Im
Rodney Hide writes: Prime Minister John Key likes to text. So, perhaps it would help us all if Labour and the Greens drew up a list of whom the Prime Minister can and can't text?
Chorus shares rose to a 13-month high after the Comcom lifted the price it can charge for access to its copper lines.
Spark has warned that its prices could rise after the Commerce Commission this morning proposed a new wholesale rate that Chorus can charge retailers.
New Zealand's mobile phone sector is performing well on an international basis, with competitive pricing and good mobile coverage, according to a report by the New Zealand Institute of Economic Research.
Spark New Zealand has got closer to Chinese telecommunications vendor Huawei Technologies in an expanded deal.
Mobile phone users are increasingly turning to messaging apps and shunning traditional calling and texting.
New Zealand is on the edge of a smartphone revolution being led from an epicentre in Asia.
Spark, formerly Telecom, says there are early signs that its rebranding has been successful.
Talkback host Danny Watson is taking his show to the bottom of the world. The Newstalk ZB personality will broadcast live from Antarctica for three days next week.
Spark says it is nearing the end of the first phase of its transformation from a traditional telco to a digital services business.
Creditors have accepted a 20c-in-the-dollar proposal from one of Orcon’s former owners but a court has yet to approve the deal.
Having a mobile phone account in New Zealand has become quite a bit less of a hassle than it was just a few years ago.
An analyst says further job cuts in the telco sector will occur in coming months as Spark looks to cut staff in its technical department.
Spark confirmed today that it would be cutting jobs as rival Vodafone New Zealand announced it would shed a significant number of staff before March.
A 14-year-old boy suspected of planning a series of bombings in Vienna was reported yesterday to have been offered US$25,000 by Isis to carry out the attacks and claims that two other youths recruited in the same way remain at large.
Searchers can now locate and rescue people missing somewhere in a staggeringly large area in as little as 40 minutes thanks to advancing technology.
Nearly all New Zealanders have affordable internet access but there are disparities in low-income areas and for satellite service users, new research shows.
Customers who pre-ordered Apple's latest model iPhone are angry at being kept waiting - and one says he was offered a Samsung Galaxy as an alternative.
Chorus is seeing growth in its high-speed fixed line connections as it continues to roll out the bulk of the govt-sponsored ultrafast broadband fibre network.