New Zealand mobile and internet companies are lacking in customer services, and Spark and Vodafone trail the field.

COMMENT: Women embracing their strengths, says telco boss.

Twenty-one Northland towns are to get hooked up in a $33 million rollout of ultra fast broadband (UFB) over the next six years, under

We have compiled a list of cheap and reliable products to make your 'dumb' home much smarter.

Brenda Wheatley knows the heartache caused by a driver's decision to use a cell phone while behind the wheel.

The Commerce Commission has backed away from Spark's wholesale voice services and asks Simon Bridges revisit the issue in two years.

A Taiwanese investor is providing a shot in the arm which could be a "game-changer".

The country's third-placed mobile operator continues to lift its market share.

SKY TV has cut its 2017 earnings guidance citing rising content costs and falling revenue and subscribers.

The history of the mobile phone and a look at the future for these ubiquitous devices

The GSCB wants to give internet service providers more information and power to block cyber threats.

Sky TV and Vodafone agreed to the Commerce Commission's extension to February 23.

Spark's Jolie Hodson has been named this year's winner of the Deloitte Top 200 Chief Financial Operator of the Year.

Spark agreed to buy the remaining half share of fibre construction business Connect 8 from Vocus.

Tired of paying individual household bills? This could be a game changer.

WATCH: Meet the finalists of this year's Deloitte Top 200 Company of the Year Award.

The administrators of crime-fighting software company, Wynyard, have sold its Cognevo division to Australian telecoms giant, Telstra.

More than 300,000 New Zealanders are connected to fibre broadband.

Spark will waive the usual fees for moving or terminating a broadband contract early for people forced to move as a result of this week's earthquakes.

People in the Kaikoura region are likely to experience degraded phone services for an extended period of time.

Most of Spark's South Island broadband and landline network is hanging by a thread. A cable running along the island's east coast

Customers of BNZ and Kiwibank may face delays in getting through to the lenders, with both banks' primary call-centres based in Wellington.

What you need to know about the earthquake and tsunami and what people in the above coastal areas should do.

COMMENT: The roll-out of 5G, the fifth generation of wireless broadband technology, is just around the corner.

The Commerce Commission is proposing changes Chorus has to provide retail service providers on its copper lines.

The US has levelled an extraordinary threat against Russia admitting it has laid the groundwork for a devastating cyber assault against the country.

The New Zealand Telecommunications industry is blacklisting all Samsung Galaxy Note 7 mobile phones from November 18.

Spark managing director Simon Moutter has reinforced its push to steer customers away from copper broadband.

A business claiming it is "backed up" by MediaWorks is taking on Sky and entering the streaming box market.

Spark is critical of spying laws which leave it up to the company whether to volunteer information about its customers.