Telecom admits misleading more than 130,000 of its broadband customers, the eighth time its been in trouble over the Fair Trading Act since 2003.

Telecom has reimbursed 150,000 customers whose broadband speed was slashed.

An industry watchdog has harsh words for Telecom after a fault disabled its XT network in most parts of the country today.

Telecom XT customers needing to contact emergency services are being told to use landlines instead of their cellphones while the network remains down.

Simon Hendery offers some suggestions for IT items that will bring business benefits to the user in 2010.