The company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.

Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.

Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.

Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.

Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.

Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.

A kiwi salesman was stunned to receive a $1100 bill from Telecom for just 10 minutes of internet access from his laptop.

Telecom has announced a profit of $80 million in the December quarter, down 23.8 percent on the same period last year in what it called a 'solid result'.