Telecom offers major compensation package after XT failures
Telecom CEO Paul Reynolds says XT technology partner Alcatel is on notice over the network's constant failures, while announcing the company's plan to compensate affected XT customers.
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Telecom rivals move quickly to lure away XT users
Vodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.
Telecom's 'lack of process' behind XT failure - expert
Telecom under further pressure despite the resignation today of one of its top executives.
Telecom executive resigns over XT failure
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
Govt says little it can do to help XT customers
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
Telecom boss to speak on XT outage
Telecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.
Boss quits as network goes down ... again
The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.
Telecom XT customers suffer further outages
Telecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.
Mobile phone regulation rejected by commission
The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.
Alcatel has bigger worries than XT fix
The company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.
Can Telecom survive?
Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.
Telecom identifies staff responsible for 'f*** you' texts
Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.
Telecom: 'Serious hardware failure' to blame for XT outage
Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.
Telecom launches inquiry into 'F*** you' call centre text
Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.
Mobile tech could 'reshape society' says Vodafone boss
Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.