Telecom's 'lack of process' behind XT failure - expert
Telecom under further pressure despite the resignation today of one of its top executives.
Telecom under further pressure despite the resignation today of one of its top executives.
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
Telecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.
The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.
Telecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.
The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.
The company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.
Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.
Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.
A kiwi salesman was stunned to receive a $1100 bill from Telecom for just 10 minutes of internet access from his laptop.