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Kind words from <i>Top Gear</i> star
Richard Hammond has spoken out about the XT shambles, saying the launch was "good fun" but he hadn't personally tested the service.
XT failures grounds for customers to leave network
Customers wanting to get out of Telecom XT contracts may have grounds to do so - but only if they have been the victim of repeated faults in the network.
XT failure: Cause of outages remains a mystery
Telecom admits it has still not determined the exact cause of its crippling XT network outages.
XT woes starting to hurt shares
More bad press over Telecom's calamity-prone XT network saw the telco giant's stocks take a hit yesterday, with its share price dropping 6c after the resignation of its chief technical officer.
'Here for the tough times' - Telecom CEO won't resign
Paul Reynolds says as CEO, he is there to lead Telecom through the "tough times" - something he could not achieve if he were to resign.
Telecom offers major compensation package after XT failures
Telecom CEO Paul Reynolds says XT technology partner Alcatel is on notice over the network's constant failures, while announcing the company's plan to compensate affected XT customers.
Telecom rivals move quickly to lure away XT users
Vodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.
Telecom's 'lack of process' behind XT failure - expert
Telecom under further pressure despite the resignation today of one of its top executives.
Telecom executive resigns over XT failure
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
Govt says little it can do to help XT customers
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
Telecom boss to speak on XT outage
Telecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.
Boss quits as network goes down ... again
The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.
Telecom XT customers suffer further outages
Telecom's troubled XT network has suffered another outage this afternoon with customers south of Taupo experiencing major disruption.
Mobile phone regulation rejected by commission
The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.
Alcatel has bigger worries than XT fix
The company that installed Telecom's XT network faces different problems with other parts of its global business, a US corruption probe shows.
Can Telecom survive?
Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.
Telecom identifies staff responsible for 'f*** you' texts
Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.
Telecom: 'Serious hardware failure' to blame for XT outage
Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.
Telecom launches inquiry into 'F*** you' call centre text
Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.
Mobile tech could 'reshape society' says Vodafone boss
Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.