New Zealanders holding out for the cheapest broadband they can find is forcing Spark NZ to compete more aggressively on price.

Chief executive Simon Moutter said the investment in call centre resources had cut call waiting times, but that "there is much work still to be done".

COMMENT: Boardroom conversation is an art form for some and a learned skill for others.

Spark wants to integrate TeamTalk's services into the larger group, cutting costs by stripping out any duplication and reviewing the business.

Heartache at the thought of leaving her 'kids' at home to travel overseas gave Courtenay Colligan an idea for a business. Colligan's

A countrywide network outage yesterday rendered many mobile phones useless, but Spark is looking into another solution for next time it happens.

Most services are now restoring across New Zealand after a major Spark network outage, but some customers are still experiencing mobile issues.

COMMENT: Governance cannot be that bad, given the growing interest in directorships from many individuals.

New Zealand shares.

NZ shares were mixed in holiday trading with yield stocks

Meet the New Zealand Herald Business Leader of the Year finalists.

COMMENT: Israel faces an international backlash but NZ has much to learn about innovation from the plucky nation, writes Fran O'Sullivan.

The Commerce Commission has backed away from Spark's wholesale voice services and asks Simon Bridges revisit the issue in two years.

In musical terms, Lisa Tregenza's business of developing children through music is rising to a crescendo - but she still needs some

Former Telecom chief executive Chris Quin says brand changes have to be earned.

Some of New Zealand's biggest companies are lending their muscle to help start-up businesses get off the ground.

Spark's Jolie Hodson has been named this year's winner of the Deloitte Top 200 Chief Financial Operator of the Year.

The winners of the 2016 Deloitte Top 200 Awards were celebrated at a black tie event this evening with Z Energy winning big.

WATCH: Meet the finalists of this year's Deloitte Top 200 Company of the Year Award.

Spark will waive the usual fees for moving or terminating a broadband contract early for people forced to move as a result of this week's earthquakes.

People in the Kaikoura region are likely to experience degraded phone services for an extended period of time.

The 111 emergency line service wasn't switched over when the Spark office, where the calls are handled, was evacuated.

With an already impressive resume, My Food Bag co-founder Theresa Gattung is at work on a fresh new venture.

Spark managing director Simon Moutter has reinforced its push to steer customers away from copper broadband.

COMMENT: Telco is keen to make the move into entertainment.

Spark is critical of spying laws which leave it up to the company whether to volunteer information about its customers.

Spark's Simon Moutter has gifted 6,000 shares to his assistant as appreciation for many years of service.

A New Zealand customer has come forward with their Samsung Galaxy Note 7, reporting that the device caught fire.

Jolie Hodson wants to be a CEO. If she gets her way she will be part of a very small group of women who have made it to the top in NZ.

Support helps women get to the top, but so does taking your chances, an aspiring CEO tells Tamsyn Parker.