From music to fast food, more Kiwis are choosing to shop online. But retailers need to provide good, old-fashioned service, reports Steve Hart

Viva talks to the faces we see in store to find out why personal service matters.

A new website launching today reverses the usual auction process, with retailers making the offers instead of the consumers.

Customers are spoiled for choice and retailers are forced to discount and operate on razor-thin margins in buyers' market.

Kmart says its customers are responding to its low price strategy, which it will continue.

Jobseekers have spent thousands of dollars of public money at Glassons and Hallensteins in an attempt to impress future employers at interviews.

After his favourite retailer vanished this week, Matt McCarten looked into the human cost of capitalism in New Zealand.

New Zealand is fast becoming a digital nation with more Kiwis choosing to use the internet to shop, bank and pay bills than ever before, a survey has found.

Jane Phare tours the markets and malls of Kuala Lumpur to snap up bargains, drool over designer labels and hunt for a scooter.

And so the smile and sell, smile and sell marathon starts.

New Zealand's first full-time shopping channel has kicked off, but there were a few small teething problems - and a complaint about a bad taste banana joke. Add your comments here.

Everywhere you look there's a coupon or daily deal to get something at a discount, but, asks Danielle Wright, why are we all suddenly proud to be in the cheap seats?

It's a tough retail environment across NZ, as new spending stats show weak spending, especially on discretionary items.

It's no longer reserved for the rich and famous, darlings; all kinds of Kiwis now hire experts for style advice. Rachel Grunwell lets a stylist work her magic in a spring makeover.