Latest from Retailing

<i>Mark Irving:</i> Poor service? Poor advertising
I've always thought there's a bit of a correlation between good customer service and good advertising.

<i>GST Countdown:</i> Tax cuts will help shield the blow
Tax cuts will help shield the blow from higher retail prices, says Phil O'Reilly.

<i>GST Countdown:</i> Staying under a $20 icecream lid
Ice cream company owner Greg Hall is fearful about how the GST hike will affect his "magic price point".

For sale - fake urine to beat drug tests
Some shops are selling fake urine and detox kits to help people beat workplace drugs tests.

'We got Sonny on the cheap'
Rebel Sport says it got a bargain by being first out of the blocks to sign an ad campaign deal with Sonny Bill Williams.

Food prices flat in August
Food prices fell 0.1pc last month. For the year to August, prices have fallen 0.2pc - the fourth consecutive month of food price declines.

Shoppers slow return to Christchurch CBD
Business owners in central Christchurch are anxious about their shops being sealed away from customers behind cordons a week after the earthquake.

Community spirit thrives at Christchurch dairy
Dairy owner Suresh Patel was one of the quiet heroes of the Christchurch earthquake. We talk to him.