Pumpkin Patch plans to close its US stores, write-off unprofitable outlets in the UK and cut head office staff, saying there's no sign that 'challenging and volatile' markets will improve any time soon.

The 159 dogs at Barkley Manor can't give online feedback on their grooming and the way they're treated.

Australasian tween clothing chain Supre is under fire after running ads featuring a young topless model.

Auckland's famed music store Real Groovy is celebrating its 30th birthday over the long weekend, after weathering financial troubles three years ago and the continued threat of digital downloads.

Let's look at why customer service is so important to the bottom line.

Hundreds of retailers will be reduced to cash-only trading tomorrow as Paymark begins the process of disconnecting non-compliant eftpos terminals from its network.

Anne and David Norman will have their work cut out in turning the Whitcoulls and Borders book retailing chains around.