A number of dairy owners have pulled synthetic cannabis from their stores in the face of mounting public pressure.

An Auckland nightclubber is disgusted a popular bar asked her to pay for water. What do you think?

Contact Energy has agreed to refund 25,000 customers more than $280,000...

Even long-time owner of Hemp Store concerned by availability.

Kids' clothing chain to cut East Tamaki workforce by 55 and close all its US stores.

Gucci is 90. To mark its birthday, the luxury label is paying homage to the classic designs that made it great.

Pumpkin Patch plans to close its US stores, write-off unprofitable outlets in the UK and cut head office staff, saying there's no sign that 'challenging and volatile' markets will improve any time soon.

The 159 dogs at Barkley Manor can't give online feedback on their grooming and the way they're treated.

Is your business at risk from online customer reviews?

Australasian tween clothing chain Supre is under fire after running ads featuring a young topless model.

Auckland's famed music store Real Groovy is celebrating its 30th birthday over the long weekend, after weathering financial troubles three years ago and the continued threat of digital downloads.

Let's look at why customer service is so important to the bottom line.