But whiteware is no longer white: a pretty colour seduces male shoppers.

Six weeks since The Shopping Channel went live, audience ratings are yet to be released.

Repairs have begun at Auckland's Chancery shopping precinct, which has been suffering leak problems.

Suits are back in fashion, and improving the fortunes of a menswear retailer in the process.

What has happened to those favourite Kiwi breakfast biscuits?

Click here for greater consumer satisfaction.

From music to fast food, more Kiwis are choosing to shop online. But retailers need to provide good, old-fashioned service, reports Steve Hart

Viva talks to the faces we see in store to find out why personal service matters.

A new website launching today reverses the usual auction process, with retailers making the offers instead of the consumers.

Customers are spoiled for choice and retailers are forced to discount and operate on razor-thin margins in buyers' market.

Kmart says its customers are responding to its low price strategy, which it will continue.

Jobseekers have spent thousands of dollars of public money at Glassons and Hallensteins in an attempt to impress future employers at interviews.

The country's two biggest DIY and hardware chains have just notched up record profits as the national appetite for home improvement grows.