Does Jetstar still owe you compensation? Airline admits 'letting down' travellers
Jetstar admits to failing to compensate Kiwi travellers, despite legal requirements.
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Latest fromQantas
Transtasman passengers hit by Qantas ‘ghost flights’ in line for $500 in compo
Airline ordered to pay A$120m after 'falling short' over flight disruption.
New York return for $1499: Qantas fires hot shot in airfare battle to the US
The Australian airline marks a year of Auckland-New York flights with an airfare deal.
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
Qantas to make expensive add-on free for all travellers
Many airlines charge for the benefit but Qantas will give it away for free.
Qantas diverts flight route to avoid Israel amid Iran tensions
The re-route comes amid fears of an imminent Iranian attack on Israel.
'I'd be fuming': Passengers' fury after catching airline's 'unacceptable act'
A number of passengers have been left disgruntled after an "unacceptable" act.
Big Qantas loyalty scheme shake-up for travellers
Air NZ rival's new platform is still being built 'to deliver to members in coming years'.
Why Qantas is flexing its muscles on the Tasman
The Australian carrier is focused on its long-haul network with connecting flights.
Qantas customer's meal prompts disgust online
Hundreds tried guessing what the original meal was meant to be.
Qantas faces millions in fines for illegally firing staff during pandemic
The 1700 roles represented the largest illegal sacking in Australia’s corporate history.
Hero pilot, flight attendant recall their own Kiwi plane plunge terror
Plane plunge survivor and pilot in previous nosedive incident share their wishes.
Ex-Air NZ exec Cam Wallace takes aim at Auckland Airport's development
Auckland Airport responds to claims it is building a 'Taj Mahal'
'Deeply missed': Qantas' sweet tribute to late Luke Davies
Qantas has opened up about the flight attendant after he and Jesse Baird were killed.
Airlines v Auckland Airport: Why it's different this time. Is it mission accomplished for Foran?
Regulatory risk rises for airport, Foran's to do list, changes at Virgin Australia.
Wobbles for Air New Zealand and Qantas, good times for Auckland’s port and airport
It's often not sunny when company results are announced, but a few big firms defied gloom.
Qantas profit drops by 13%, new boss says reputation damage recovery ‘will take time’
International division headed by Kiwi Cam Wallace suffers hit to underlying earnings.
Watch: Air NZ carries on Taylor Swift afterparty with airplane karaoke
If Taylor will not come to New Zealand, then the party will come to Taylor.
They lured a legend to NZ, now a TV firm is in spotlight over bills; 7pm show's new name
RNZ ratings standoff; Ex-Air NZ agency moves to Qantas; TV star's exit: 'I was exhausted'.
Airline safety videos can be fun - as long as they work
Are they about entertainment or safety? Recent incidents emphasise the need for balance.
'Very poor service': Qantas must pay $4000 for triple ticket blunders
The airline has been ordered to pay passengers compensation.
Watch: New Qantas safety video. Is it a blockbuster?
Video filmed in 14 locations throughout the world.
Qantas' new safety video
Qantas' new safety video was filmed in 14 locations around the world, including Milford Sound. Video / Qantas
Airfare bargains: New York on Qantas for $1500 return
Stats out today show fares fell in the 12 months to December.
'Biohazard': Kiwi couple's urine-soaked nightmare flight
They later found a pair of underwear under the seat in front.
Qantas diverts two flights between Australia and NZ to different airports
Affected planes left this morning but didn't go straight to their intended destinations.
This was the most watched movie on Air NZ flights in 2023
Travellers watched one film 176,000 times this year.
Which airline holds power over the Tasman?
An application to regulators has shone a light on the post-Covid market.
Opinion: No one copped more wrath from Qantas investors than this man
Executives are now flying economy "more often".
Australia falls out of love with Qantas
Financial Times: Investors, unions, customers demand change, despite strong profits.
Qantas makes Wellington a stronghold - why it's so keen on the capital
Qantas continues its international rebuild as it faces flak at home.
‘Absolutely appalling’ - Qantas accidentally books Auckland woman’s flight home 3 days early
The travellers' break in the Aussie city took a dramatic turn for all the wrong reasons.
What's an empty plane row worth? Qantas' 'Neighbour-Free' upgrade comes to NZ
Qantas has the perfect passenger upgrade for misanthropes.
Qantas upheaval: Board chairman to quit scandal-hit airline
Cleanout of board as Australian airline confronts 'reputational issues'.