Airlines coy about big fee grab
It's the refund you can claim when your airfare is non-refundable - but few travellers appear to know about it.
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Latest fromQantas Airways Limited
Editorial: Budget airline has a bad attitude
We publish the picture of the slobbering drunk today because he needs to be called to account.
Ash, travel gloom descend again
The ash cloud from Chile's Mt Puyehue Cordon Caulle volcano has returned to cause more disruption to flights.
Ash cloud: Air NZ up, other airlines down
The Chilean volcano's ash cloud appears to be settled over the country today, and possibly tomorrow.
Anger in the air as airline ash rumours fly
Airlines on both sides of the Tasman are crying foul over rumours as passengers battle disruption caused by a volcanic ash cloud.
Fyfe: Air NZ's ash-damaged planes 'malicious rumours'
Rob Fyfe has hit back at "malicious rumours" out of Australia that Air NZ has grounded ash-damaged aircraft.
Frustration as stranded passengers seek information
Chilean Claudia Sandoval has been trying to get home from Auckland for one and a half weeks.
Ash update: No Qantas, Jetstar flights today
Jetstar and Qantas have cancelled all today's flights to, from and within New Zealand.
Kerre Woodham: Kiwis fly as Skippy flops, trips and stumbles
People who booked on Jetstar and Qantas have been left frustrated and grounded in the airline terminals.
Liam Dann: Double downer casts long shadow
Ash clouds and fresh quakes boost the need for strong leadership.
Flights resume, but ash threat to stay
A towering volcanic-ash cloud which dropped to just 3000m above the South Island could disrupt...
Ash casts cloud over ski operators
Industry sources are warning that the volcanic ash cloud's impact on the tourism sector will be serious if the disruptions continue much longer.
Rugby players fly privately as airline passengers wait and hope
A Super rugby team will today travel to Wellington on a private DC-3 because of the volcanic ash cloud.
Air NZ, Qantas to resume flights
Air NZ's domestic and trans-Tasman flights will go ahead as scheduled tomorrow.
Qantas cancels all flights to and from NZ
Qantas has cancelled all flights in and out of New Zealand today, dashing the hopes of thousands of stranded passengers.