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Latest fromOmbudsman

'Big changes' could be on the way for our financial bureaucrats

Official Cash Rate

'Big changes' could be on the way for our financial bureaucrats

08 Aug 04:00 PM

Bank customers see red

Official Cash Rate

Bank customers see red

01 Aug 04:00 PM

ING complaints upheld, says ombudsman

Official Cash Rate

ING complaints upheld, says ombudsman

23 Jul 03:00 AM

Customers' anger as bank passes on personal details

Official Cash Rate

Customers' anger as bank passes on personal details

21 Jul 04:00 PM

A woman who mistakenly accessed another customer's account is irate that the BNZ disclosed her personal details so the man could resolve the matter.

Banking Ombudsman to tell select committee about ING complaints

Official Cash Rate

Banking Ombudsman to tell select committee about ING complaints

20 Jul 04:00 PM

<i>Diana Clement:</i> Networks offer inside edge

<i>Diana Clement:</i> Networks offer inside edge

07 Jul 04:00 PM

Video proposal to cut cost of court trials

New Zealand|crime

Video proposal to cut cost of court trials

05 Jul 04:00 PM

Labour suggests law change over primary standards

New Zealand|education

Labour suggests law change over primary standards

29 Jun 01:52 AM

Sharples' office too slow: ruling

Sharples' office too slow: ruling

13 Jun 04:00 PM

Insurance gripes rising

Insurance gripes rising

13 Jun 04:00 PM

Credit rating agencies on trial - weren't they supposed to spot this?

Credit rating agencies on trial - weren't they supposed to spot this?

07 Jun 03:55 PM

ING to explain its 'final offer' to investors

Personal Finance

ING to explain its 'final offer' to investors

05 Jun 04:00 PM

ANZ creating 'obstacle' for ING investors

Official Cash Rate

ANZ creating 'obstacle' for ING investors

04 Jun 04:00 PM

ING's latest offer slated by advisers

Personal Finance

ING's latest offer slated by advisers

29 May 04:00 PM

Complaints over banks on the rise

Complaints over banks on the rise

11 Mar 03:00 PM

<i>Diana Clement</i>: Earnings insurance for difficult times

Personal Finance

<i>Diana Clement</i>: Earnings insurance for difficult times

06 Mar 03:00 PM

<i>Media</i>: Holmes back in political TV hotseat

<i>Media</i>: Holmes back in political TV hotseat

05 Mar 03:00 PM

Cullen sidestepped in ACC blowout inquiry

Cullen sidestepped in ACC blowout inquiry

26 Feb 03:00 PM

<i>Diana Clement</i>: Answer to million dollar question

<i>Diana Clement</i>: Answer to million dollar question

06 Feb 03:00 PM

Break fee complaints flow in to watchdog

Break fee complaints flow in to watchdog

02 Feb 03:00 PM

Frozen funds advisers still get cut

Official Cash Rate

Frozen funds advisers still get cut

29 Jan 03:00 PM

Bank Ombudsman going after 13 years

Official Cash Rate

Bank Ombudsman going after 13 years

26 Jan 03:00 PM

ANZ and ING face inquiry over fund

Official Cash Rate

ANZ and ING face inquiry over fund

20 Jan 03:00 PM

Prison plans could trigger 'mental health timebomb'

New Zealand|politics

Prison plans could trigger 'mental health timebomb'

03 Dec 05:59 AM

Ombudsmen critical of agencies' response to OIA requests

Ombudsmen critical of agencies' response to OIA requests

01 Dec 11:07 PM

Lack of mental health services in prison a concern: Ombudsman

Lack of mental health services in prison a concern: Ombudsman

01 Dec 10:58 PM

More teacher aides needed for badly behaved pupils: Ombudsman

More teacher aides needed for badly behaved pupils: Ombudsman

01 Dec 10:45 PM

Missing clause cost taxpayers $170,000

Missing clause cost taxpayers $170,000

21 Nov 03:00 PM

The policeman's payout

New Zealand|crime

The policeman's payout

21 Nov 03:00 PM

National broom to sweep into housing

National broom to sweep into housing

11 Nov 03:00 PM

Bank pays out over secret cash count

Bank pays out over secret cash count

03 Nov 03:00 PM

Complaints on the increase

Complaints on the increase

03 Nov 03:00 PM

ANZ pays out $200,000 to elderly investor

Official Cash Rate

ANZ pays out $200,000 to elderly investor

01 Oct 03:00 PM

Dream end to 22-year residency nightmare

Dream end to 22-year residency nightmare

14 Sep 04:00 PM

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