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Latest fromOmbudsman
Marine precinct sale: Council giving out ‘crumbs’ of information - MP
Tauranga MP Sam Uffindell is taking the city’s council to the Ombudsman.
Insurance ombudsman debunks myth about driving with jandals on
Keep valuables hidden at the beach; unattended items might not be covered by insurance.
Parliament sets itself free, and gives security guards greater powers
Parliament, not the Government, will decide how much money it needs.
'Fundamental problems' at Oranga Tamariki, warns Ombudsman
Boshier says Oranga Tamariki 'has a long way to go' to regain trust.
Special investigation: Apology after autistic mum's baby taken - but it's too late to get him back
The mother involved speaks to the Herald, in her first interview.
Top watchdog shames two schools; worries some student enrolments, suspensions not fair
Ombudsman rebukes Auckland’s St Peter’s College and Christchurch’s Cashmere High.
Value for money? Kāinga Ora spent $20m – now land sits vacant, housing plans scrapped
The sale was the subject of a protected disclosure that resulted in a confidential payout.
Councillors say 'no' to more transparency
Councillors have said 'no' to changing the way they conduct workshops.
Public Purse: The $457,000 in exec’s severance pay Te Pūkenga declined to disclose until the Ombudsman investigated
OPINION: Te Pūkenga's brush with Ombudsman and public interest in exec's severance pay.
'He was so bloody good': Scam victim accuses Westpac of negligence after $323k loss
The scammer had researched the victim's family and knew he had savings to invest.
Victim of freak bridge incident says council, contractor, haven't apologised
The wife of a man injured on a council bridge says their lives have been dreadful since.
Prisons 'like a people storage unit' as Covid culture lingers - Ombudsman
Some prisoners were left in isolation for 23 hours a day.
Chief Ombudsman to stay, despite resigning over age rule
Peter Boshier asked to continue in his role - despite the law saying he must resign at 72.
Watch: $90k invention helps boy walk again, eight years after choking tragedy
How the community has helped make his parents' dream come true.
'I felt like a criminal': Mum's Oranga Tamariki vindication
The complainant said it was the worst time of her life.
500k number plates scanned daily: Concerns over Auckland's 'de facto vehicle-tracking' system
Police are able to tap into data gathered from across the road network.
NZ Herald investigation: Why insurance may not save your home
With severe weather events on the increase, homeowners may not be covered by insurance.
OT report 'extremely distressing': Disabled mother’s newborn uplifted from hospital
One youth was held for five years longer than his parent had agreed to in respite care.
They lured a legend to NZ, now a TV firm is in spotlight over bills; 7pm show's new name
RNZ ratings standoff; Ex-Air NZ agency moves to Qantas; TV star's exit: 'I was exhausted'.
'He’s been sent to us by God': Disgraced lawyer Chris Harder and his remarkable quest for Pike River justice
Former barrister Christopher Harder claims Pike River truths have never emerged.
Political Roundup: NZ’s 'most powerful' lawyers
The annual list of New Zealand’s most powerful law figures has just been released.
Hastings mayor and high-profile councillor go toe-to-toe as rift deepens
Hastings mayor Sandra Hazlehurst and councillor Damon Harvey are increasingly at odds.
Nasty loan surprise: Ombudsman's warning over Xmas ‘payment holidays’
A motorist's nasty loan surprise could be a lesson to others.
Tauranga commissioners appointment prompts apology from 'misleading' Govt dept
Internal Affairs said it didn't hold the information requested. The Ombudsman said it did.
Calls for IHC chief to resign as complaints review finds distrust
Review of complaints policies finds IDEA Services distrusted by some clients and families.
Ombudsman 'deeply concerned' about transparency at Rotorua Lakes Council
He says the culture of closed-door workshops is 'ingrained'.
'No one would listen': Child put in care of attempted-murderer dad
Oranga Tamariki has apologised and offered the mother a payment of $4500.