Latest fromOmbudsman
'He was so bloody good': Scam victim accuses Westpac of negligence after $323k loss
The scammer had researched the victim's family and knew he had savings to invest.
Victim of freak bridge incident says council, contractor, haven't apologised
The wife of a man injured on a council bridge says their lives have been dreadful since.
Prisons 'like a people storage unit' as Covid culture lingers - Ombudsman
Some prisoners were left in isolation for 23 hours a day.
Chief Ombudsman to stay, despite resigning over age rule
Peter Boshier asked to continue in his role - despite the law saying he must resign at 72.
Watch: $90k invention helps boy walk again, eight years after choking tragedy
How the community has helped make his parents' dream come true.
'I felt like a criminal': Mum's Oranga Tamariki vindication
The complainant said it was the worst time of her life.
500k number plates scanned daily: Concerns over Auckland's 'de facto vehicle-tracking' system
Police are able to tap into data gathered from across the road network.
NZ Herald investigation: Why insurance may not save your home
With severe weather events on the increase, homeowners may not be covered by insurance.
OT report 'extremely distressing': Disabled mother’s newborn uplifted from hospital
One youth was held for five years longer than his parent had agreed to in respite care.
Political Roundup: NZ’s 'most powerful' lawyers
The annual list of New Zealand’s most powerful law figures has just been released.
Hastings mayor and high-profile councillor go toe-to-toe as rift deepens
Hastings mayor Sandra Hazlehurst and councillor Damon Harvey are increasingly at odds.
Nasty loan surprise: Ombudsman's warning over Xmas ‘payment holidays’
A motorist's nasty loan surprise could be a lesson to others.
Tauranga commissioners appointment prompts apology from 'misleading' Govt dept
Internal Affairs said it didn't hold the information requested. The Ombudsman said it did.
Calls for IHC chief to resign as complaints review finds distrust
Review of complaints policies finds IDEA Services distrusted by some clients and families.
Ombudsman 'deeply concerned' about transparency at Rotorua Lakes Council
He says the culture of closed-door workshops is 'ingrained'.
'No one would listen': Child put in care of attempted-murderer dad
Oranga Tamariki has apologised and offered the mother a payment of $4500.
Hipkins ordered to apologise over document release breach
Chief Ombudsman rebukes PM's office for delayed release of Auckland flooding documents.
MPs vote for big shake-up next Parliament, including boosting Govt scrutiny
The next Parliament will look a bit different.
Thousands of people in Latitude Finance lawsuit, $150 comp offer an 'insult'
"I don’t want your $150. You’d be better off saving that for your lawyer’s bills."
Customers desperate as Auckland-based crypto firm denies access to funds
A mum of two is distraught after losing access to $40,000.
'Decade of poor performance': Damning review of Hawke’s Bay radiology department, staff ‘exhausted’
Health NZ has released a report after being castigated by a whistleblower.