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Latest fromOmbudsman
‘Contrary to law’: Ombudsman singles out Health NZ’s attitude to official information
Health NZ's delays to releasing official information catch the eye of outgoing Ombudsman.
‘The nuns stole me’: Man’s decades-long search for birth family truths
It took 36 years to meet his parents – and is taking almost as long to get answers.
Opinion: Local Government Act needs urgent reform for accountability
OPINION: The act has critical deficiencies that undermine its goals.
Marine precinct sale: Council giving out ‘crumbs’ of information - MP
Tauranga MP Sam Uffindell is taking the city’s council to the Ombudsman.
Insurance ombudsman debunks myth about driving with jandals on
Keep valuables hidden at the beach; unattended items might not be covered by insurance.
Treatment of inmates at prison's extreme risk unit cruel, inhuman - Chief Ombudsman
There are currently 13 prisoners in Auckland Prison’s unit.
Ombudsman investigating KiwiRail's refusal to release 'excessive' consultant cost
Finance Minister Nicola Willis says she awaits the investigation's outcome with interest.
Chief Ombudsman: How Boys’ High shaped my quest for opportunity and fairness
Fifty-five years later, the lessons of Gisborne still resonate.
‘Stinging’ criticism of OT's ‘failures’ in responding to claims of violence against children
“The situation left the children at serious risk."
Dignity and reputation: Police defend heavy redactions in Kiri Allan file
Police say the redactions are in line with Ombudsman guidelines for privacy.
Parliament sets itself free, and gives security guards greater powers
Parliament, not the Government, will decide how much money it needs.
'Fundamental problems' at Oranga Tamariki, warns Ombudsman
Boshier says Oranga Tamariki 'has a long way to go' to regain trust.
Special investigation: Apology after autistic mum's baby taken - but it's too late to get him back
The mother involved speaks to the Herald, in her first interview.
Top watchdog shames two schools; worries some student enrolments, suspensions not fair
Ombudsman rebukes Auckland’s St Peter’s College and Christchurch’s Cashmere High.
Value for money? Kāinga Ora spent $20m – now land sits vacant, housing plans scrapped
The sale was the subject of a protected disclosure that resulted in a confidential payout.
Councillors say 'no' to more transparency
Councillors have said 'no' to changing the way they conduct workshops.
Public Purse: The $457,000 in exec’s severance pay Te Pūkenga declined to disclose until the Ombudsman investigated
OPINION: Te Pūkenga's brush with Ombudsman and public interest in exec's severance pay.
'He was so bloody good': Scam victim accuses Westpac of negligence after $323k loss
The scammer had researched the victim's family and knew he had savings to invest.
Victim of freak bridge incident says council, contractor, haven't apologised
The wife of a man injured on a council bridge says their lives have been dreadful since.
Prisons 'like a people storage unit' as Covid culture lingers - Ombudsman
Some prisoners were left in isolation for 23 hours a day.
Chief Ombudsman to stay, despite resigning over age rule
Peter Boshier asked to continue in his role - despite the law saying he must resign at 72.
Watch: $90k invention helps boy walk again, eight years after choking tragedy
How the community has helped make his parents' dream come true.
'I felt like a criminal': Mum's Oranga Tamariki vindication
The complainant said it was the worst time of her life.
500k number plates scanned daily: Concerns over Auckland's 'de facto vehicle-tracking' system
Police are able to tap into data gathered from across the road network.
NZ Herald investigation: Why insurance may not save your home
With severe weather events on the increase, homeowners may not be covered by insurance.
OT report 'extremely distressing': Disabled mother’s newborn uplifted from hospital
One youth was held for five years longer than his parent had agreed to in respite care.