Retirement village residents become 'Santa's helpers' on busy Santaline
Retirees help with thousands of calls from children trying to reach Santa on 'Santaline'.
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Latest from NZ Herald Focus
Focus: NZME-Fairfax merger appeal rejected
The High Court has dismissed the appeal after the Commerce Commission refused to approve the two media companies merging.
Man denied zero-alcohol beer because it's a 'gateway drink'
Man's wife calls rule 'nonsensical', but major supermarket chains follow it.
Black hole is about to be exposed
Soon, we will get to see an actual black hole for the very first time.
The four men Kim Jong-un can't touch
Kim Jong-un hasn't been afraid to have members of his military or government executed.
Focus: Millennials driving NZ's pet explosion
The pet industry is booming, with more Kiwis than ever becoming pet owners and wanting the very best accessories for them.
Chinese smartphone leaves iPhone X for dead
Will Huawei overtake Apple to become world's top smartphone brand?
Focus: Will Huawei overtake Apple to become world’s top smartphone brand?
Chinese phone maker Huawei is determined to become the world’s largest smartphone maker – so do they have what it takes to beat Apple and Samsung.
The 2017 TV shows you need to see
From Stranger Things and Game of Thrones to some surprising local picks - do you agree?
Jingle ows: The most common kids' Christmas injuries
You need to read this before you start buying gifts for the kiddies.
Christmas shopping: How marketers nudge you to buy
Rather than tricking people, the masters knows it's much easier to work with human flaws.
Focus: Sam, Sarah and Toni on weight loss
The Hits Sam, Sarah and Toni reflect on their exercise routines leading up to summer.
Boot camp week five: The end is in sight
New habits made and old ones coming back to haunt me.
Trump 'has worn Kim Jong-un down'
Predictions suggest we can expect the leader to compromise over nuclear weapon ambitions.
Niki Bezzant: Make kindness your mission
COMMENT: There are many ways we can give and share at this time of year.
DHL delivers 37 parcels every minute
Courier company DHL delivers 37 parcels every minute
Focus: Online shopping fuels parcel delivery boom
Courier company DHL is delivering 37 parcels every minute as online shopping fuels Christmas boom.
Sharp response: Paul Henry rules out TVNZ return
Paul Henry has ruled out returning to media in New Zealand.
Focus: Who will host Seven Sharp?
With Mike Hosking and Toni Street's surprise departure from prime time TV, we assess who could replace them and what impact the changes could have for the future of TVNZ.
Focus: 'I feel like this is the Garden of Eden'
Carolyn Hinton is thankful for Ronald McDonald House in supporting her throughout 2017, while her son was sick.
Dog dies after pet walker forgets it in car
Dog walker told dog's owner via text message 'sorry, I think I left your dog in my car'.
'I feel like this is the Garden of Eden'
The Hinton family are hoping to be home by Christmas after a rocky year.
Barry Soper: National, a bit like a fish
No matter how strongly its tail flapped, water got no closer and the protest finally lost.
Focus: Jacko Gill reveals major setback
A life threatening heart condition has temporarily put a stop to Jacko Gill's sporting ambitions.
Doctor: We do not use morphine for euthanasia
It is offensive to doctors to suggest they use morphine for euthanasia.
Revealed: Google top searches of 2017
From India National Cricket Team to iPhone X - here are the top global trends of 2017.
Is Gareth Morgan saving or sinking TOP?
Comment: Gareth Morgan is determined not to give up on his political ambitions for TOP.
Markle first unmarried partner to have royal family Xmas
No such invites were extended to Kate Middleton, Camilla Bowles before they were married.
Focus: Voluntary Euthanasia - ‘It all boils down to choice’
Dave Mullan, 82, who has prostate cancer wants the proposed referendum to be thrown out and the End of Life Choice Bill sped up, so that he can use it if he wants to.
'Never been seen': Kim's secret N Korean TV slip
The picture on the wall is an unseen image of Kim Jong-il which has raised eyebrows.
Voluntary euthanasia: 'It all boils down to choice'
Dave Mullan, 82, fears he'll miss out on the chance to use the End of Life Choice bill
Here are the best albums of 2017
Who scored the No. 1 spot? The Herald's top music critics pick the best 20 albums of 2017.
Focus: The Best of 2017
NZ Herald Entertainment reporters Jo, Chris and Karl unpack the best music, films and television of 2017.