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Vodafone apologises for network failure
Vodafone says it is "fully focused" on ensuring the patchy service does not happen again.
Buck stops with Telecom over mobile network miseries
After 20 years in the mobile game, how could Telecom get it so wrong?
Angry with Telecom? We'll pay break fee, says Vodafone
Vodafone plans to refund any Telecom customers penalised for switching mobile phone providers.
Cause of XT outages still unknown, Alcatel says
The cause of four outages to Telecom's XT mobile network since Christmas remain unknown, the head of Alcatel-Lucent says.
Kind words from <i>Top Gear</i> star
Richard Hammond has spoken out about the XT shambles, saying the launch was "good fun" but he hadn't personally tested the service.
XT failures grounds for customers to leave network
Customers wanting to get out of Telecom XT contracts may have grounds to do so - but only if they have been the victim of repeated faults in the network.
XT failure: Cause of outages remains a mystery
Telecom admits it has still not determined the exact cause of its crippling XT network outages.
XT woes starting to hurt shares
More bad press over Telecom's calamity-prone XT network saw the telco giant's stocks take a hit yesterday, with its share price dropping 6c after the resignation of its chief technical officer.
'Here for the tough times' - Telecom CEO won't resign
Paul Reynolds says as CEO, he is there to lead Telecom through the "tough times" - something he could not achieve if he were to resign.
Telecom offers major compensation package after XT failures
Telecom CEO Paul Reynolds says XT technology partner Alcatel is on notice over the network's constant failures, while announcing the company's plan to compensate affected XT customers.
Telecom rivals move quickly to lure away XT users
Vodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.
Telecom's 'lack of process' behind XT failure - expert
Telecom under further pressure despite the resignation today of one of its top executives.
Telecom executive resigns over XT failure
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
Govt says little it can do to help XT customers
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
Telecom boss to speak on XT outage
Telecom's CEO will today speak about yesterday's XT network outage, which came as the NZ head of the company that built the network announced his resignation.
Regulate telcos or users will suffer, say lobbyists
A lobby group says mobile customers will pay if the telecommunications industry is not regulated.