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!['Here for the tough times' - Telecom CEO won't resign](/pf/resources/images/placeholders/placeholder_l.png?d=794)
'Here for the tough times' - Telecom CEO won't resign
Paul Reynolds says as CEO, he is there to lead Telecom through the "tough times" - something he could not achieve if he were to resign.
![Telecom offers major compensation package after XT failures](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom offers major compensation package after XT failures
Telecom CEO Paul Reynolds says XT technology partner Alcatel is on notice over the network's constant failures, while announcing the company's plan to compensate affected XT customers.
![Telecom rivals move quickly to lure away XT users](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom rivals move quickly to lure away XT users
Vodafone and Two Degrees are launching offers specifically for disgruntled Telecom users in light of recurring disruptions to the XT network.
![Telecom's 'lack of process' behind XT failure - expert](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom's 'lack of process' behind XT failure - expert
Telecom under further pressure despite the resignation today of one of its top executives.
![Telecom executive resigns over XT failure](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom executive resigns over XT failure
One of Telecom's top executives, chief transformation officer Frank Mount, has resigned as the XT mobile network fiasco claims another scalp.
![Govt says little it can do to help XT customers](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Govt says little it can do to help XT customers
The Government says there is little it can do to help customers frustrated with Telecom's XT network failures.
![Boss quits as network goes down ... again](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Boss quits as network goes down ... again
The head of the company that built Telecom's XT network has announced he is leaving the company - as the system collapsed again last night.
![Mobile phone regulation rejected by commission](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Mobile phone regulation rejected by commission
The Commerce Commission, in a split decision, has rejected regulation as a means to reduce the costs of mobile phone calls.
![Can Telecom survive?](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Can Telecom survive?
Still reeling from the XT debacle, Telecom must woo back disgruntled customers and rebuild its image.
![Telecom identifies staff responsible for 'f*** you' texts](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom identifies staff responsible for 'f*** you' texts
Four Manila-based call centre staff have been suspended over abusive text messages sent to Telecom customers.
![Webstock: Cheap as chips - your networked chair](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Webstock: Cheap as chips - your networked chair
Adam Greenfield, in Wellington to speak at the Webstock conference - has a different take on computing than the rest of us - and sees networks where we see mundane things.
![Telecom: 'Serious hardware failure' to blame for XT outage](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom: 'Serious hardware failure' to blame for XT outage
Telecom admits a "serious hardware failure" was responsible for a widespread outage in its much-vaunted XT mobile network.
![Telecom launches inquiry into 'F*** you' call centre text](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Telecom launches inquiry into 'F*** you' call centre text
Telecom is investigating claims a customer received an abusive text from its call centre after complaining of delays in her cellphone service.
![Mobile tech could 'reshape society' says Vodafone boss](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Mobile tech could 'reshape society' says Vodafone boss
Telecommunications reporter Helen Twose looks at the latest and greatest from the show floor at the Mobile World Congress in Barcelona.
![Google working on language translating phone](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Google working on language translating phone
Stumped by foreign languages when you're travelling? Google is working on software that translates text captured by a phone camera.
![Assault on AppStore: Carriers unite on smartphone software](/pf/resources/images/placeholders/placeholder_l.png?d=794)
Assault on AppStore: Carriers unite on smartphone software
The world's largest wireless carriers are combining forces to make it easier for software developers to write multi-device smartphone applications