Opinion<i>Graham McGregor:</i> Where is your huge 'hidden' market?Marketing consultant Graham McGregor on how to find new sales opportunities for your business...22 May 09:30 PM
Opinion<i>Debbie Mayo Smith:</i> Poor service sinks salesIt has been several months since I wrote about customer service. However, I had such a bad experience recently that it's prompted me to write again.22 May 09:30 PM
OpinionSuccess: Social media help reach the worldFacebook, Twitter, blogs are cost-effective ways to target a specific market, says business owner.22 May 09:30 PM
Small BusinessSuccess: Discounts delivered over the phoneSmartphone entrepreneur wins Hi-Tech award, and attracts some big-name customers.16 May 12:35 AM
OpinionDebbie Mayo-Smith<i>Debbie Mayo-Smith</i>: Free and easy steps get the cash flowing13 May 05:30 PM
OpinionJohn DrinnanMedia: Did TVNZ learn nothing from the Paul Henry debacle?What are the rules for TVNZ journalists making commercial endorsements? asks John Drinnan.12 May 05:30 PM
Opinion<i>Sean D'Souza</i>: Nudging customers to the next stepWhen you're writing an article, inserting the next step should be really simple.08 May 09:30 PM
CompaniesBurger Fuel moves into IraqLocal burger chain BurgerFuel says its first store will soon be opening in Iraq.05 May 11:00 PM
RetailBig players muscle in on the king of online couponsBig discounts on a lavish caviar brunch. A cooking and wine-pairing class at a knock-down price. Customised bouquets for Mother's Day from one of Manhattan's most exclusive florists.05 May 08:00 PM
Opinion<i>Mark Irving:</i> How research can smother great advertisingGo with your gut feel a bit more ...03 May 09:45 PM
OpinionDebbie Mayo-SmithDebbie Mayo-Smith: Simple tips make for better negotiationNegotiation - it's something you do every day, from dealing with the family or choosing a restaurant with your partner, to dealing with prospective clients and employers.02 May 07:30 PM
RetailHave they got a deal for youSuddenly, grab-a-bargain websites are everywhere, with deep discounts on anything from burgers to overseas holidays. 28 Apr 09:30 PM
RetailWins and losses in big-bang dealsIt is no surprise that the most popular deals so far on the group-buying sites have been the cheapest ones.28 Apr 05:30 PM
OpinionJohn DrinnanMedia: Fair Go deal diminishes brandA deal between a market researcher and Fair Go is bad for the consumer watchdog TV programme.28 Apr 05:30 PM
EconomyRugby World Cup: What we pay... and what we get backAll over New Zealand, local authorities are looking for ways to make the most of the tournament and its tourism opportunities.25 Apr 05:30 PM
Small BusinessJapanese blackouts push Kiwi solar lightcap salesA local inventor who devised a solar powered lighted cap has started marketing to Japanese consumers, hit by power blackouts after last month's earthquake and tsunami.21 Apr 05:30 PM
Opinion<i>Sean D'Souza</i>: To keep them listening, just add varietyPut on some Bach, Beethoven or Chopin. And listen to the music. What do you hear? You hear variation. The music races madly ahead. Then it stops. It goes softer, then louder. Then at a normal volume once again.17 Apr 09:30 PM
OpinionDebbie Mayo-Smith<i>Debbie Mayo-Smith</i>: Old routine or new rewards - it's your choiceThere's great comfort in sticking to your routine, isn't there? That doesn't just apply to what you order at restaurants or how you have your coffee. Most people also stick to their routine at work, doing what they've always done.10 Apr 09:30 PM
Opinion<i>Mark Irving:</i> A simple question can be a powerful toolThe best salespeople are those that ask questions and let the other person open up and talk.04 Apr 09:30 PM
Opinion<i>Sean D'Souza</i>: Apple shows the way to tempt buyersLast year, Apple released a product. "This product is doomed to fail", said many experts. After all, the type of product had been introduced time and time again, and never succeeded.03 Apr 09:30 PM