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Success: Discounts delivered over the phone
Smartphone entrepreneur wins Hi-Tech award, and attracts some big-name customers.

Media: Did TVNZ learn nothing from the Paul Henry debacle?
What are the rules for TVNZ journalists making commercial endorsements? asks John Drinnan.

<i>Sean D'Souza</i>: Nudging customers to the next step
When you're writing an article, inserting the next step should be really simple.

Big players muscle in on the king of online coupons
Big discounts on a lavish caviar brunch. A cooking and wine-pairing class at a knock-down price. Customised bouquets for Mother's Day from one of Manhattan's most exclusive florists.

<i>Mark Irving:</i> How research can smother great advertising
Go with your gut feel a bit more ...

Debbie Mayo-Smith: Simple tips make for better negotiation
Negotiation - it's something you do every day, from dealing with the family or choosing a restaurant with your partner, to dealing with prospective clients and employers.

Have they got a deal for you
Suddenly, grab-a-bargain websites are everywhere, with deep discounts on anything from burgers to overseas holidays.

Media: Fair Go deal diminishes brand
A deal between a market researcher and Fair Go is bad for the consumer watchdog TV programme.

Wins and losses in big-bang deals
It is no surprise that the most popular deals so far on the group-buying sites have been the cheapest ones.

Rugby World Cup: What we pay... and what we get back
All over New Zealand, local authorities are looking for ways to make the most of the tournament and its tourism opportunities.

<i>Sean D'Souza</i>: To keep them listening, just add variety
Put on some Bach, Beethoven or Chopin. And listen to the music. What do you hear? You hear variation. The music races madly ahead. Then it stops. It goes softer, then louder. Then at a normal volume once again.

<i>Debbie Mayo-Smith</i>: Old routine or new rewards - it's your choice
There's great comfort in sticking to your routine, isn't there? That doesn't just apply to what you order at restaurants or how you have your coffee. Most people also stick to their routine at work, doing what they've always done.

<i>Mark Irving:</i> A simple question can be a powerful tool
The best salespeople are those that ask questions and let the other person open up and talk.

<i>Sean D'Souza</i>: Apple shows the way to tempt buyers
Last year, Apple released a product. "This product is doomed to fail", said many experts. After all, the type of product had been introduced time and time again, and never succeeded.

ANZ, National Bank split inefficient, says chief exec
ANZ's chief executive Mike Smith says operating two separate banks in New Zealand is inefficient.

<i>Inside Money :</i> As KiwiSavers holiday, Tower goes out to play
I haven't seen any research on the reasons why people are choosing to take some time off KiwiSaving but I reckon the answers would be obvious.