'Stuffed Christmas': Grandmother’s Xmas presents for grandchildren misplaced by Jetstar
A grandmother has been left without her medication and presents for her grandkids.
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Latest from Jetstar
AKL Airport reveals busiest day to fly this summer and how to prepare
Auckland Airport has hired extra staff to assist travellers.
Airlines reveal the busiest day to fly this Christmas
Flying on one of these days? You may want to arrive at the airport extra early.
Jetstar adds more seats as it lays down challenge to Air NZ
Budget carrier plans 150,000 more seats across domestic and transtasman network.
Airline offers Kiwis $30 flights, expert says air fares will drop in 2024
If cheap travel in 2024 is on your Christmas wishlist, you may be in luck.
Erratic man forces Jetstar flight to abort after prompting argument about Palestine war
Federal police were quickly called to de-escalate the scene.
Nation on alert after Northland resident tested positive for measles
Northlanders are being asked to monitor for measles symptoms after one confirmed case.
Got AirNZ Covid credits? The arline has just announced a key update
Qantas waived expiry dates on credits last month. Will Air NZ do the same?
Jetstar admits 'mistake' when refusing young family $1560 refund
The Aucklander knew his rights but the Jetstar employee didn't appear to.
Jetstar gears up for school holiday, slashes airfares
Airline takes a pop at rival Air NZ with $30 fare promotion.
Jetstar apologises for cancelling Auckland to Wellington flight after delays
The airline was pledging to support passengers, including covering costs.
Air NZ fares: Where else would you pay $280 for a cookie and a coffee?
Opinion: Cookie time for a sky-high price? Given a choice, you may want to shop around.
Jetstar slashes fares by 75 per cent, with $175 tickets to Rarotonga
As always, there's a catch to this deal.
3 tips to get your luggage first at baggage claim
Yes, we’ve heard the smug 'carry-on-only' crowd but sometimes you have to check a bag.
Airfare relief: Jetstar slashes price of 50,000 tickets
Airline also explains why its network has been plagued by delays.
Jetstar is giving away free flights for a year but there's a catch
Travellers may think twice after hearing the competition caveat.
Rarotonga 'ruined' as Jetstar passengers face ongoing luggage issues
'We have been here in Raro for 5-6 days now and we are still in the exact same clothes.'
'Turn up early' Jetstar passengers told in major change to check-in times
From next week, bag drop and departure gates will be closing earlier on flights.
Airfare war: Jetstar launches cut-price domestic flights
The low-cost carrier made the announcement after Air NZ was accused of price gouging.
Jetstar leaves 50 Rarotonga passengers' luggage behind
Passengers said it was 'hugely frustrating' to be left without checked bags.
Two cancellations in 48hrs: Passenger seeks damages for ‘emotional distress’
She feels she is owed emotional damages for the ordeal.
Passengers’ 4am Jetstar ‘nightmare’ revealed
A Jetstar flight was one hour into its journey from Bali when it was forced to turn back.
Federal police escort four men off Jetstar flight following abusive behaviour
Federal police were quickly called to the abusive scene.
Jetstar pilot reveals little-known rule about flying
Most passengers would be surprised to know about this strict industry rule.
Bizarre way woman got 72 free Jetstar flights
The woman went to incredible lengths to secure her prize.
Airline's Covid credit scheme torn apart by consumer advocacy group
Qantas has "let customers down time and time again".
Jetcar: Free flights and now free taxis on Jetstar
Jetstar taking on new terrain - for two days - as part of fare sale.
Quick fix? Passenger freaks out at 'speed tape' on plane wings
A passenger was puzzled by what appeared to be a patchy fix on his plane wing.
'Awful experience': Diverted Jetstar plane stuck 7 hours on tarmac
Passengers were stuck on the tarmac for almost as long as they were airborne.
Domestic flights from $29 in Jetstar sale
See a new part of New Zealand or revisit and old favourite with these deals.
'Drunk Karen' cheered off Jetstar flight for allegedly being disorderly
Passengers broke into song as the woman was escorted off the aircraft.
'Humiliating': Fury after wheelchair-bound woman left to crawl off Jetstar flight
'They just sat around and the only option left was for me to get on the floor and crawl.'
Unvaccinated Jetstar ex-worker loses legal battle with airline
Cinque claimed her firing was "harsh, unjust, and unreasonable".
Popular airline leaves thousands of travellers trapped in Bali
Some travellers were forced to pay more than $10,000 to fly home with another airline.