Jetstar admits 'mistake' when refusing young family $1560 refund
The Aucklander knew his rights but the Jetstar employee didn't appear to.
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Jetstar gears up for school holiday, slashes airfares
Airline takes a pop at rival Air NZ with $30 fare promotion.
Jetstar apologises for cancelling Auckland to Wellington flight after delays
The airline was pledging to support passengers, including covering costs.
Air NZ fares: Where else would you pay $280 for a cookie and a coffee?
Opinion: Cookie time for a sky-high price? Given a choice, you may want to shop around.
Jetstar slashes fares by 75 per cent, with $175 tickets to Rarotonga
As always, there's a catch to this deal.
3 tips to get your luggage first at baggage claim
Yes, we’ve heard the smug 'carry-on-only' crowd but sometimes you have to check a bag.
Airfare relief: Jetstar slashes price of 50,000 tickets
Airline also explains why its network has been plagued by delays.
Jetstar is giving away free flights for a year but there's a catch
Travellers may think twice after hearing the competition caveat.
Rarotonga 'ruined' as Jetstar passengers face ongoing luggage issues
'We have been here in Raro for 5-6 days now and we are still in the exact same clothes.'
'Turn up early' Jetstar passengers told in major change to check-in times
From next week, bag drop and departure gates will be closing earlier on flights.
Airfare war: Jetstar launches cut-price domestic flights
The low-cost carrier made the announcement after Air NZ was accused of price gouging.
Jetstar leaves 50 Rarotonga passengers' luggage behind
Passengers said it was 'hugely frustrating' to be left without checked bags.
Two cancellations in 48hrs: Passenger seeks damages for ‘emotional distress’
She feels she is owed emotional damages for the ordeal.
Passengers’ 4am Jetstar ‘nightmare’ revealed
A Jetstar flight was one hour into its journey from Bali when it was forced to turn back.
Federal police escort four men off Jetstar flight following abusive behaviour
Federal police were quickly called to the abusive scene.
Jetstar pilot reveals little-known rule about flying
Most passengers would be surprised to know about this strict industry rule.
Bizarre way woman got 72 free Jetstar flights
The woman went to incredible lengths to secure her prize.
Airline's Covid credit scheme torn apart by consumer advocacy group
Qantas has "let customers down time and time again".
Jetcar: Free flights and now free taxis on Jetstar
Jetstar taking on new terrain - for two days - as part of fare sale.
Quick fix? Passenger freaks out at 'speed tape' on plane wings
A passenger was puzzled by what appeared to be a patchy fix on his plane wing.
'Awful experience': Diverted Jetstar plane stuck 7 hours on tarmac
Passengers were stuck on the tarmac for almost as long as they were airborne.
Domestic flights from $29 in Jetstar sale
See a new part of New Zealand or revisit and old favourite with these deals.
'Drunk Karen' cheered off Jetstar flight for allegedly being disorderly
Passengers broke into song as the woman was escorted off the aircraft.
'Humiliating': Fury after wheelchair-bound woman left to crawl off Jetstar flight
'They just sat around and the only option left was for me to get on the floor and crawl.'
Unvaccinated Jetstar ex-worker loses legal battle with airline
Cinque claimed her firing was "harsh, unjust, and unreasonable".
Popular airline leaves thousands of travellers trapped in Bali
Some travellers were forced to pay more than $10,000 to fly home with another airline.
Easy hack to upgrade entire family to Jetstar business class
This two-second hack got one Melbourne family upgraded to business class, for free.
Escape winter with these quarantine-free Pacific Islands
Ditch the winter cold with these Pacific Islands.
AirNZ's 'no jab, no fly' is no more
The airline drops its vaccination requirement in a move back towards 'normality'.
The $2b stock poised to exit the NZX
Z set for exit, Pushpay 'oversold', Air NZ's capital raise and Rivian's regrets.
Aussie's Bali holiday turns to horror story over small passport mistake
The devastated traveller was banned from boarding over a strict regulation.
Bali-bound Aussies caught out by challenging travel requirements
Aussies can now fly direct to Bali, but that doesn't mean it's easy.
Jetstar seat sale returns: Fly home for free on domestic flights
Feeling the need to travel? How about a $62 return flight from Auckland to Christchurch?
What to wear if you want to get kicked off a flight in 2022
Avoid these fashion faux-pas unless you want to be kicked off a flight.