Does Jetstar still owe you compensation? Airline admits 'letting down' travellers
Jetstar admits to failing to compensate Kiwi travellers, despite legal requirements.
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Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
Air New Zealand versus Jetstar: Which airline’s the most reliable right now
A hit to reliability comes as Air NZ is pushing up prices on domestic routes.
Queenstown crosswinds play havoc: Jetstar flight lands, Air NZ plane turns back to Auckland
Relief for passengers as plane successfully lands after two loops around the city.
Airfare stoush: What’s driving the war over airline prices?
Airports and airlines are blaming each other for price rises.
Travel makes Kiwis more attractive as partners, study claims
Half of Kiwis say they'd pursue someone if they were into travel.
Why this Auckland flight will be staffed entirely by women
Prepare for some fierce female energy on this Auckland flight.
'Ridiculous': Passenger charged for this basic item midflight
An influencer claims he was forced to pay $5 to borrow this basic item from cabin crew.
Airlines v Auckland Airport: Why it's different this time. Is it mission accomplished for Foran?
Regulatory risk rises for airport, Foran's to do list, changes at Virgin Australia.
Jetstar's latest move in transtasman flight battle
The 'significant' update will bring more Kiwis cheap flights, says Jetstar.
Airfare bargains: New York on Qantas for $1500 return
Stats out today show fares fell in the 12 months to December.
'Stuffed Christmas': Grandmother’s Xmas presents for grandchildren misplaced by Jetstar
A grandmother has been left without her medication and presents for her grandkids.
AKL Airport reveals busiest day to fly this summer and how to prepare
Auckland Airport has hired extra staff to assist travellers.
Airlines reveal the busiest day to fly this Christmas
Flying on one of these days? You may want to arrive at the airport extra early.
Jetstar adds more seats as it lays down challenge to Air NZ
Budget carrier plans 150,000 more seats across domestic and transtasman network.
Airline offers Kiwis $30 flights, expert says air fares will drop in 2024
If cheap travel in 2024 is on your Christmas wishlist, you may be in luck.
Erratic man forces Jetstar flight to abort after prompting argument about Palestine war
Federal police were quickly called to de-escalate the scene.
Nation on alert after Northland resident tested positive for measles
Northlanders are being asked to monitor for measles symptoms after one confirmed case.
Got AirNZ Covid credits? The arline has just announced a key update
Qantas waived expiry dates on credits last month. Will Air NZ do the same?
Jetstar admits 'mistake' when refusing young family $1560 refund
The Aucklander knew his rights but the Jetstar employee didn't appear to.
Jetstar gears up for school holiday, slashes airfares
Airline takes a pop at rival Air NZ with $30 fare promotion.
Jetstar apologises for cancelling Auckland to Wellington flight after delays
The airline was pledging to support passengers, including covering costs.
Air NZ fares: Where else would you pay $280 for a cookie and a coffee?
Opinion: Cookie time for a sky-high price? Given a choice, you may want to shop around.
Jetstar slashes fares by 75 per cent, with $175 tickets to Rarotonga
As always, there's a catch to this deal.
3 tips to get your luggage first at baggage claim
Yes, we’ve heard the smug 'carry-on-only' crowd but sometimes you have to check a bag.
Airfare relief: Jetstar slashes price of 50,000 tickets
Airline also explains why its network has been plagued by delays.
Jetstar is giving away free flights for a year but there's a catch
Travellers may think twice after hearing the competition caveat.
Rarotonga 'ruined' as Jetstar passengers face ongoing luggage issues
'We have been here in Raro for 5-6 days now and we are still in the exact same clothes.'
'Turn up early' Jetstar passengers told in major change to check-in times
From next week, bag drop and departure gates will be closing earlier on flights.
Airfare war: Jetstar launches cut-price domestic flights
The low-cost carrier made the announcement after Air NZ was accused of price gouging.
Jetstar leaves 50 Rarotonga passengers' luggage behind
Passengers said it was 'hugely frustrating' to be left without checked bags.
Two cancellations in 48hrs: Passenger seeks damages for ‘emotional distress’
She feels she is owed emotional damages for the ordeal.
Passengers’ 4am Jetstar ‘nightmare’ revealed
A Jetstar flight was one hour into its journey from Bali when it was forced to turn back.
Federal police escort four men off Jetstar flight following abusive behaviour
Federal police were quickly called to the abusive scene.