New Zealand'It was terrifying': Woman's year-long battle for payout after landslideA woman whose house was damaged by a landslide is still waiting for her insurance payout.18 Sep 10:33 PM
New ZealandCyclone Gabrielle: Insurance claims surpass $1 billion in Hawke’s BayAbout 84 per cent of contents claims have been paid.15 Sep 06:00 PM
PremiumPremiumOpinionKate MacNamaraChateau Tongariro’s tangled web of cost traps taxpayersWhat, we must ask ourselves, is the grande dame worth?11 Sep 05:00 PM
New ZealandCar insurance customers warned to be aware of sudden value dropsProblems with car insurance are the number one complaint received in the past year.09 Sep 11:13 PM
PremiumPremiumBusinessTourist sues Southern Cross for $105k after requiring heart bypass surgery in NZIt’s all over a policy he bought to cover him for three months.04 Sep 09:03 PM
TravelSkiing, scuba diving, rafting or rockclimbing: What your travel insurance may not coverTravellers have faced gigantic medical bills after realising they weren't covered.23 Aug 07:00 AM
PremiumPremiumConstructionGood punt: SkyCity hits turaround, CEO's pay upRemember the blaze back in 2019? The company expects a $657.1m fire insurance payout.22 Aug 10:58 PM
PremiumPremiumPersonal FinanceNZ’s largest insurer IAG to keep hiking premiums as profits sinkIAG CEO rings alarm bells over cost of climate change.21 Aug 05:41 AM
PremiumPremiumNew ZealandTararua couple seeking quicker insurance resolution to move off unsafe landMichael and Kylie Fitzpatrick own one of only three red-stickered properties in Tararua.19 Aug 10:48 PM
New Zealand‘You swallow a lot of pain’ - West Auckland community’s cyclone traumaSix months on from Cyclone Gabrielle, residents are still picking up the pieces.12 Aug 05:00 PM
PremiumPremiumEconomyHome insurance premiums expected to rise by more than 20pcInsurance premiums soar, as inflation and rising reinsurance costs bite.10 Aug 04:12 AM
New ZealandLawyer who didn't die loses court battle to get life insurance paid outThe Court of Appeal ruled against the Christchurch lawyer on Wednesday.09 Aug 05:21 AM
PremiumPremiumBanking and financeGovt faces tough calls over who pays what to insure depositsConsultation underway on how the cost of deposit insurance should be shared.06 Aug 05:00 PM
TravelWhy this Kiwi was hit with $1.3m bill during their US holidayThe cost was something the traveller never saw coming.02 Aug 11:03 PM
TravelGoing on holiday? Don’t forget to do this one thing before departingThis trick could pay off in the long run, literally.01 Aug 08:00 AM
New ZealandInsurer loses multi-million dollar legal stoush over leaky building clause in policyNapier City Council will go back to High Court in pursuit of $4.4 million.01 Aug 05:08 AM
New ZealandWho pays for Kiri Allan's car crash? Why she shouldn't count on insuranceIt is not clear if insurance will cover the crash, given Allan's breath alcohol level.26 Jul 02:12 AM
New ZealandFlood-hit homeowners urged to ensure all repairs included in insurance payoutsA homeowner says the scope of works from her insurer underestimates the work needed.25 Jul 05:56 PM
PremiumPremiumConstructionDitching our dining room tables to 'work from work'Workers buzzing up and down in their lifts in greater numbers as Covid fears recede.17 Jul 05:17 AM
New ZealandOwners who altered fire-damaged property ordered to pay $72kTower Insurance found that the tenants had altered the property.16 Jul 03:26 AM
New ZealandRam raid insurance claims climb 400pc in three yearsData shows a 26% increase alone in insurance claims for commercial crime.11 Jul 10:14 PM
PremiumPremiumNew ZealandThree years to resolve? Nats say demand on assessors dragging out cyclone insurance claimsJust 399 of 3075 claims have been settled, with National saying Australian help is needed.11 Jul 06:00 PM
PremiumPremiumConstructionRichlister building new waterfront home at $17.5m Herne Bay propertyThe home he once owned across the street he sold to marina owners Simon and Paula Herbert.11 Jul 04:50 AM
New ZealandWinter warning for households after 300 stove-related claims for house firesIt's the third consecutive year the stove has been the most common cause of fire claims.04 Jul 08:42 PM
New ZealandCounting the cost of storm damage in Northland: $20m insurance payouts from one eventThe severe weather in February doused Mangawhai with nearly 400mm of rain.04 Jul 05:00 PM
New ZealandAuckland man goes without shower at home for months after insurance faffA man and his children have been left without a shower ever since the Auckland floods.04 Jul 05:49 AM
New ZealandRegional council data reveals multi-billion-dollar cost of cyclone for Hawke's BayHawke's Bay Regional Council data shows the cost of Cyclone Gabrielle so far is over $5b.02 Jul 03:00 AM
PremiumPremiumConstructionPowerful neighbours rally behind boatshed in front of $22m houseThe Herne Bay mansion was once owned by the Sultan of Brunei.01 Jul 05:02 PM
BusinessNZ faces ‘uninsurable’ future - expertThe sheer scale of the problem might only be solved by joining up with Australia.16 Jun 09:30 PM
Travel‘Covid isn’t over’: Kiwi travellers caught out by virus while abroadThe average claim is $1500 for Kiwis on holiday.16 Jun 01:31 AM
New Zealand'Labyrinth' policy: Lawyer with cancer wants $1.2m insurance payoutAsteron refused to pay full sum because it said treatment was available to the lawyer.13 Jun 06:00 AM
Telecommunications2degrees founder offers $5000 reward after home break-in, car theftPrecious Lexus is more than a car - it is a talisman.12 Jun 09:23 PM
PremiumPremiumNew ZealandThe town NZ forgot: Meet those refusing to leave the abandoned post-disaster zoneKurt Bayer reports on a stoic group who refuse to leave ‘paradise’.09 Jun 05:00 PM
BusinessWatchdog takes legal action against AA Insurance for alleged overchargingAA Insurance allegedly failed to apply multi-policy and membership discounts to some.08 Jun 12:40 AM