![Leading NZ travel insurer grappling with long claims backlog](/pf/resources/images/placeholders/placeholder_l.png?d=793)
Leading NZ travel insurer grappling with long claims backlog
Many Southern Cross Travel Insurance customers are facing major delays.
Many Southern Cross Travel Insurance customers are facing major delays.
For seven years Swift lived in pain, picking up a rare parasite on a family holiday.
It was another near-record year in number of extreme events and overall damage from them.
Top lawyer says the profession's complaints system is 'broken'.
Holidaymaker questions why booking dates couldn't be changed after getting Covid.
From eating 17 socks to bean bag beans, some pets sure have a range of acquired tastes.
The insurer will start repaying customers from next month.
Canterbury earthquakes and Tongan eruption weigh on insurer.
How she plans to build back trust and grow the business.
OPINION: Actuaries project months and years ahead - and this is what one predicts for NZ.
"Real harm" after failing to correctly pay cover to some sick or disabled customers.
And the regulator believes there will be more to come.
A tourist is recovering in an Indonesian hospital a 'near fatal' attack.
The non-for-profit has made a $90 million surplus.
The number of new advisers coming into the industry has slowed to a trickle.
Car thefts and attempted thefts have risen by a third nationally this year.
Weather-related damage may soon be as destructive as earthquakes.
A major insurer is eyeing risk-based pricing for coastal erosion in another symbolic step.
Amanda Sesio put off going to the hospital because she did not have travel insurance.
'We put everything we owned into it': How a Kiwi startup delivered a billion-dollar deal.
The Westport flood was the most expensive event for the insurance firm's NZ arm.
Letting your hair down on holidays is common, but it could affect your insurance.
Setback shows difficulties of easing global food crisis sparked by Russian naval blockade.
Insurers are facing rising reinsurance costs from higher natural disaster claims.
Homeowner proves roller building road caused more than $20,000 damage to his floors.
Plan to shut Moscow out of maritime insurance market delayed.
She lost a hub cap and the car's wheel rim was bent.
Javln is looking at a share market listing in 12 to 24 months time.
The company says it is on track to hit 100,000 customers next year.
Why you could be worse off skipping domestic travel insurance than international.