Airlines: Caring and sensitive to officious and obstructive
Air New Zealand deals with nearly 4000 people in grief a year, some of whom have shared their tales with the Herald.
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Technology to combat car gangs 'too costly'
Steven Joyce scrapped a planned crackdown on professional car thieves despite support from the Justice Ministry and police.
Fallen tree crushes duo's holiday hopes
Backpacker Sylvie Chappuis wonders how she and her travelling companion will pay for the rest of their dream NZ holiday.
Finance frontman Arkinstall resigns
Investment Savings and Insurance Association frontman Vance Arkinstall has resigned as he faces charges for his part in allegedly misleading investors in a failed finance firm.
<i>Inside Money:</i> Churn it up - a life-changing experience
Churn, in the insurance business, occurs when advisers switch their clients to different providers merely to generate a new lump of commission.
Finance body boss to learn fate in next few days
The head of a major financial industry body facing criminal charges for his part in allegedly misleading investors in a failed finance company may lose his position.
<i>Mood of the Boardroom:</i> Business backs ACC reform
Plans to end ACC's workplace monopoly have received the ringing endorsement of small and medium-sized businesses (SMEs).
Stolen car claims top $100 million
Motorists are paying more than $60 extra on their insurance premiums each year to cover stolen car claims.
Volcano insurance cover still troubling NZ travellers
NZ travellers may find themselves out of pocket if ash from the Icelandic volcano causes authorities to close airspace again.