Flood-damaged homeowners targeted by looters, waiting for answers a year on
The buy-out process could, in some cases, take up to a decade.
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Latest fromInsurance
Insurer identifies favourite car for thieves - is your car on the list?
One car once again holds the title for the most stolen car in NZ.
Driving dog: Kiwis' weirdest insurance claims of 2023 revealed
Some claims are so peculiar you'd think you're reading a children's fictional book.
'Written off': Hail storm costs arable farmers millions
“It’s the worst one I’ve suffered by a long, long shot and I’ve been farming since 1988."
Insurance payout limbo leaves father sleeping in van for work after house fire
The Vaganas were left with nothing after their Avondale home was destroyed by fire.
Kris Faafoi’s new gig in $27b industry
Former politician and journalist is entering a different industry.
Insurance fraud allegations up 22pc amid spike in staged car crashes
'Syndicates' may be involved in staged car crashes.
Mega $62m apartment repairs: Residents return to high-rise CBD block
Apartments are gradually being handed back by the head contractor, Teak Construction.
Little-known banking 'handbrake': Insurance paid them out, then ASB said they couldn't touch it
A change to how insurance funds are paid out feels 'unfair'.
Suncorp CEO: 'It just hasn’t let up this year'
Jimmy Higgins talks resilience, foreign investment and Hollywood strikes.
Four CBL directors fined for breaches of disclosure rules
The lack of disclosure meant 'investors were wholly unaware of the escalating problems'.
'We saved every cent': Kiwi traveller trapped with unusable $900 policy
A Kiwi is stuck with an unusable $900 policy after his plans were disrupted by war.
'Check your policy': Unusual clause leaves couple in limbo after burglary
An insurance watchdog has warned the public to check their insurance policies now.
Christmas joy: $5.4m Parnell repairs, owners get keys back
Chubb New Zealand insured units where repairs were carried out by Tauranga’s Align Group.
Govt dept apologises for using 'privacy' to avoid questions over Kiri Allan crash
Internal Affairs department still will not provide an answer on whether the taxpayer pays.
'Private health cover saved my life - but I’m worried for my Māori cousins'
Opinion: Boris Sokratov has private health care but his Māori cousins don't.
Medical Assurance Society slapped with $2.1m fine
The society made false and/or misleading representations to some customers.
Homeowner fumes at lack of action over cliff collapse
A man who owns a home above a startling slip waits and waits for council action.
Study reveals top reason Kiwis are anxious about travel in 2024
No, it's not losing luggage or catching Covid-19.
'Be wary of scams': Businessman loses $10,000 in Marketplace con
He sold $10,000 worth of car parts but the proof of payment was fake.
Deep Creek brewery collapse: What went wrong?
'A lot of pain out there' but some hope after disaster pushed Deep Creek over the edge.
Household living costs accelerate, outstrip inflation
The spa pool and sofa economy is dead. Long live the post-pandemic economy?
Insurance premium hikes hit record high
Cost increases should start abating - insurance industry group.
Lawyers complain about building WoF change, MBIE hits back
Lawyers v MBIE on building WoFs: what's behind dispute between the two?
Vero must pay $3.9m for ‘false and misleading’ statements to customers
Judge imposes nearly $4m penalty on insurer.
Cautions advised over disposing lithium-ion batteries
The Whanganui Resource Recovery Centre does not currently take in lithium-ion batteries.
Pop-up Globe revived, seeking funds to repay some of $1m owed
The revival has riled some, who ask how it could carry on while in liquidation.
Southern Cross members make $1.3b claims: premiums to rise
Forecast of 7.1 per cent premium rise for 940,000 members in the 2024 year.
KPMG baffled by National’s pledge to ditch financial services conduct law
The law is meant to regulate banks and insurers over how they treat customers.
Why travel insurance may not cover your lost phone or misplaced wallet
Think travel insurance has your forgetfulness covered? Think again.
'It was terrifying': Woman's year-long battle for payout after landslide
A woman whose house was damaged by a landslide is still waiting for her insurance payout.
Cyclone Gabrielle: Insurance claims surpass $1 billion in Hawke’s Bay
About 84 per cent of contents claims have been paid.
Chateau Tongariro’s tangled web of cost traps taxpayers
What, we must ask ourselves, is the grande dame worth?