Cold calling for new insurance customers - or just churning? David Chaplin investigates. Cold-calling is a legitimate, if irritating, sales technique. And insurance, as everyone knows, is sold, not bought.

Annual health insurance claim pay-outs have reached $1 billion for the first time.

Insurance is a privilege. If you're caught breaching the terms and conditions of your policy, you could be blacklisted from both your present and any other insurer, writes Diana Clement.

New Zealand is the third-luckiest country in the world, as measured by its ability to take on more public debt, writes David Chaplin.

A Consumer NZ survey of life insurance premiums across 20 of New Zealand's main providers shows Countdown's package, launched last November, is the cheapest standard premium in the market.

Personal finance columnist David Chaplin on the FMA taking a closer look at the NZ insurance industry.

When Rob Hekes best mates find out he's "New Zealand's safest driver" they're going to rib him.

A boy racer struggling to find car insurance has turned to his fellow petrol-heads online for help.

Tower shares rose today to a month-high after the insurer hiked its interim dividend and confirmed an on-market share buyback.

Insurance claims for flood damage caused by yesterday's deluge in Wellington are expected to rise after the next downpour, AA Insurance says.

Insurers may face higher costs over the Canterbury earthquake after several firms recently increased estimates for the final bill, according to the Reserve Bank.

The Fire Service has won its latest case in a string of legal battles against insurance brokers taking advantage of loopholes around fire levy policies.

An insurer has gone to the Supreme Court to argue against a decision which could mean higher payouts for Canterbury homeowners who are yet to settle quake claims.

A young Canadian couple have been left with $80,000 of damage after renting their home out on Airbnb.

Tower may record small net loss in first half on quake adjustment as underlying earnings grow.

Setting yourself up for life financially can be done with seven easy steps.

Tinted windows are becoming a fashion accessory for Kiwi motorists - but installing them can put owners at risk of a failed insurance claim.

New Zealand's second-largest health insurer, nib, might take over another insurance business to get a bigger share of the market here.

Hanover Group's lawsuit against its former insurance broker for failing to get it full cover hasn't settled and is now expected to be argued almost 1 1/2 years after it was due.

Insurance of this kind is not always effective, may be unfair and can lead to risky lending by banks, writes Mary Holm.

YOUI debited $592 from my Visa card even though I’d cancelled policy, writes Diana Clement.

Air New Zealand has been issued with a formal warning by the Commerce Commission and will stop pre-selecting travel insurance for passengers buying tickets online.

The newly privatised Australian firm Medibank Private has started flexing its muscles, leaning on hospital providers to lower their charges in a tough market for insurers.

The four years since the Christchurch earthquake is more than enough time for a discussion about New Zealand's system of disaster insurance.

After the big shock, for many owners of homes and businesses, their insurance policies didn't cover them for what they thought.